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For Companies At a Glance
- Tasks: Provide exceptional customer service and create memorable shopping experiences.
- Company: Join JD Sports, the Undisputed King of Trainers and a global sports fashion leader.
- Benefits: Enjoy staff discounts, training opportunities, and potential career progression.
- Why this job: Be part of a dynamic team and engage with top sports fashion brands.
- Qualifications: Customer service experience and a passion for sports fashion are essential.
- Other info: Flexible shifts available; perfect for students looking to gain retail experience.
The predicted salary is between 11 - 16 £ per hour.
Overview
Who Are We
Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of sport, music, and fashion. In 2017, JD Sports launched in Australia and New Zealand and has since grown to over 70+ stores. We now operate across NSW, VIC, QLD, WA, SA & TAS, with exciting plans for continued expansion. Our mission? To offer unparalleled service and style to all our consumers. To bring this to life, we offer access to the biggest brands, the best products and a memorable experience that sets us apart. Working at JD Sports is a state of mind. It’s an attitude and a way of challenging the norm. We don’t conform; we create our own path and are elite within our field. We’re seeking energetic, focused, and passionate individuals to join our team.
The Role
This role is rostered across Monday, Thursday, Friday and Saturday with varying shift times. By applying, you’re confirming your availability to work across these days.
At JD Sports, our customer is at the heart of everything we do. As a Sales Assistant, your mission is to provide exceptional customer service that creates a memorable shopping experience and a lasting positive connection to our brand. A Sales Assistant at JD is energetic, genuine and customer-focused, offering personalised assistance to our customers who have come seeking the best products and biggest brands.
As a Sales Assistant you are responsible for, but not limited to:
- Act as a brand ambassador, always showing positivity and professionalism
- Gain and maintain up to date product knowledge to best assist our customers
- Provide personalised 1:1 customer service
- Assist customers with all queries and process sales
- Work in collaboration with the wider Management and store team to achieve KPI’s and targets
- Support wider team with ad hoc tasks, including VM set up, store cleanliness and presentation etc.
- Escalate any customer complaints to management
- Consistently complete any mandatory training relevant to product, policy & procedure etc.
What We’re Looking For
- Customer service experience within retail, hospitality or like industry
- Ability to provide excellent service and go above & beyond
- Passionate about sports fashion or has a knowledge of key brands
- A positive can-do attitude and ability to work as a team
- Thrives in a fast paced, ever-changing environment
- Enthusiastic to overcome challenges and learn new skills
- Strong communication skills, someone who thrives through engagement with customers and teamwork
- Ability to multi-task
- Flexibility to work across various shifts, including weekends and holidays, based on store needs
What’s in it for you?
- Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
- Training and development opportunities to kickstart, evolve and shape your career
- Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
- Access to our attractive staff discount! This can also be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions
- One month paid parental leave for full-time employees
We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
What are you waiting for? Apply today and kick start your JD Sports Journey.
Please note, by applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
Footwear Part-Time Sales Assistant - Logan in Manchester employer: JD Sports Australia & New Zealand
Contact Detail:
JD Sports Australia & New Zealand Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Footwear Part-Time Sales Assistant - Logan in Manchester
✨Tip Number 1
Get to know JD Sports inside out! Familiarise yourself with their products, brands, and the latest trends in sports fashion. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios with customers. Role-playing with a friend can help you feel more confident and prepared to showcase your ability to provide exceptional service during the interview.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let us see your energy and passion for sports fashion in your application and during any interviews. We love candidates who are genuinely excited about joining our team!
✨Tip Number 4
Network like a pro! Connect with current or former JD Sports employees on social media platforms. They can provide insider tips and might even give you a heads-up about upcoming opportunities. Plus, it shows us that you're proactive and really interested in being part of our team!
We think you need these skills to ace Footwear Part-Time Sales Assistant - Logan in Manchester
Some tips for your application 🫡
Show Your Passion for Sports Fashion: When you're writing your application, let your love for sports fashion shine through! Mention any brands you adore or trends you follow. We want to see that you're genuinely excited about the role and the products you'll be working with.
Highlight Your Customer Service Skills: Make sure to showcase any previous experience in customer service, whether it's in retail or hospitality. We’re all about creating memorable shopping experiences, so share examples of how you've gone above and beyond for customers in the past.
Be Yourself and Stay Positive: We’re looking for energetic and genuine individuals, so don’t be afraid to let your personality shine! Use a friendly tone in your application and express your enthusiasm for joining our team at JD Sports.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to see your details and get you on board for an exciting journey with JD Sports!
How to prepare for a job interview at JD Sports Australia & New Zealand
✨Know Your Brands
Before the interview, brush up on your knowledge of key sports fashion brands and their latest products. JD Sports is all about being at the forefront of trends, so showing that you’re in the know will impress the interviewers.
✨Show Your Passion
Let your enthusiasm for sports fashion shine through! Share personal experiences related to the industry or how you connect with the culture of sport and music. This will help you stand out as a genuine candidate who aligns with JD's mission.
✨Customer Service Focus
Prepare examples from your past experiences where you provided exceptional customer service. JD Sports values a customer-first approach, so demonstrating your ability to go above and beyond will resonate well with the interviewers.
✨Be Ready to Collaborate
Since teamwork is crucial at JD Sports, think of instances where you successfully worked with others to achieve a goal. Highlighting your collaborative spirit will show that you can thrive in their dynamic environment.