At a Glance
- Tasks: Contact customers post-purchase to gather feedback and improve satisfaction.
- Company: JD Home Kitchens Ltd, a customer-focused company.
- Benefits: Flexible part-time hours, work from home, and enhance your communication skills.
- Other info: Ideal for students seeking evening and weekend work.
- Why this job: Make a real difference in customer satisfaction while balancing your studies or other commitments.
- Qualifications: Strong communication skills and experience in customer support.
The predicted salary is between 12 - 15 £ per hour.
JD HOME KITCHENS LTD is seeking a part-time After-Sales Feedback Specialist to work from home in the UK. This role focuses on contacting customers post-purchase to gather feedback on their satisfaction and identify improvement areas.
Candidates should have strong communication skills and experience in customer support, with responsibilities including follow-up calls and email communication.
The position requires 14 hours of work per week, primarily evenings and flexibility on weekends, making it ideal for those looking to work around other commitments.
Apply to contribute to enhancing customer satisfaction!
Remote After-Sales Feedback Specialist in Leicester employer: JD HOME KITCHENS LTD
JD HOME KITCHENS LTD is an excellent employer that values flexibility and work-life balance, making it an ideal choice for those seeking part-time opportunities. With a strong focus on employee growth and a supportive work culture, team members are encouraged to develop their skills while contributing to enhancing customer satisfaction from the comfort of their own homes. Join us to be part of a dynamic team that prioritises both customer feedback and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Remote After-Sales Feedback Specialist in Leicester
✨Tip Number 1
Make sure to brush up on your communication skills! Since this role is all about connecting with customers, practice how you’d approach a follow-up call or email. We want to hear you sound confident and friendly!
✨Tip Number 2
Flexibility is key! Since the job requires evening and weekend hours, think about how you can showcase your availability during the interview. We love candidates who can adapt their schedules to meet customer needs.
✨Tip Number 3
Research JD HOME KITCHENS LTD! Knowing their products and values will help you tailor your responses during the interview. We want to see that you’re genuinely interested in contributing to their mission of enhancing customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that After-Sales Feedback Specialist role!
We think you need these skills to ace Remote After-Sales Feedback Specialist in Leicester
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about connecting with customers, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively gather feedback and engage with customers.
Tailor Your Experience:We want to see how your previous customer support experience relates to this role. Be specific about your past roles and how they’ve prepared you for gathering feedback and improving customer satisfaction. Personalise your application to stand out!
Flexibility is Key:This position requires evening and weekend availability, so don’t forget to mention your flexibility in your application. Let us know how you can fit this role around your other commitments, as it shows you're ready to jump in!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at JD HOME KITCHENS LTD
✨Know the Company
Before your interview, take some time to research JD HOME KITCHENS LTD. Understand their products, values, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in contributing to their mission.
✨Showcase Your Communication Skills
As an After-Sales Feedback Specialist, strong communication is key. Prepare examples from your past experiences where you've effectively communicated with customers, whether through calls or emails. Highlight how you handled feedback and resolved issues to demonstrate your capability.
✨Flexibility is Key
Since the role requires evening and weekend availability, be ready to discuss your schedule during the interview. Show that you can adapt to the required hours and are committed to providing excellent customer support, even outside of traditional working hours.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's approach to customer feedback and how they implement changes based on it. This shows your proactive attitude and interest in improving customer satisfaction.
