Fertility Onboarding & Patient Experience Lead

Fertility Onboarding & Patient Experience Lead

Full-Time On-site
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JD Healthcare Group is seeking a Patient Onboarding Officer for London Egg Bank to manage the end-to-end onboarding journey for donor egg recipients. You will be the primary contact, guiding patients from initial enquiry through to treatment, while coordinating pricing, appointments and required tests.

Role requires empathetic communication across channels, a proactive, target-driven approach, and experience with patient management systems.

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Fertility Onboarding & Patient Experience Lead employer: JD Healthcare Group

JD Healthcare Group is an exceptional employer, offering a supportive and collaborative work environment where your passion for women's health and fertility care can truly make a difference. With opportunities for professional growth and development, our London clinics provide a dynamic setting that values employee contributions and prioritises patient well-being. Join us to be part of a team that is dedicated to making a meaningful impact in the lives of our patients.

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Contact Details:

JD Healthcare Group Recruitment Team