JD Gyms seeks a Contact Centre Team Leader to coach a team of Advisors, driving performance, quality, productivity and engagement while ensuring smooth day-to-day operations. The role supports coaching, feedback, and performance management to help individuals and the team achieve objectives, while upholding a positive member experience.
You will lead, motivate, and develop Advisors, conduct regular 1:1s and reviews, and foster a high-performance culture.
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Contact Centre Team Lead - Coaching & Performance in Leeds employer: JD Gyms
JD Gyms is an exceptional employer that prioritises a vibrant and supportive work culture, where fitness enthusiasts can thrive while making a positive impact on members' lives. Located in Edinburgh West, the gym offers comprehensive training and development opportunities, ensuring that employees grow both personally and professionally. With a strong emphasis on teamwork and community engagement, JD Gyms fosters an environment where every team member feels valued and empowered to deliver a world-class experience.
