JD Gyms in Leeds is seeking a Customer Relations Advisor to deliver outstanding member service from our busy contact centre. The role involves handling inquiries across channels, resolving membership questions, and upholding the JD Gyms brand standards.
Based at the JD Gyms Contact Centre on Kirkstall Road, you will manage member feedback, process cancellations or freezes, and work with internal teams to ensure timely, accurate responses while maintaining high service levels.
#J-18808-LjbffrMember Experience Advisor β Gym Brand, Fast-Paced Support in Ledston employer: JD Gyms
JD Gyms is an exceptional employer that prioritises member experience and fosters a vibrant work culture where fitness enthusiasts can thrive. With a strong emphasis on personal development, employees are encouraged to grow their skills while enjoying benefits like staff discounts across the JD Group. Located in a dynamic environment, our team members enjoy engaging with the community and contributing to a positive gym atmosphere.