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- Tasks: Lead daily gym operations and support the General Manager.
- Company: Join a dynamic fitness company focused on growth and community.
- Benefits: Enjoy free gym membership, annual leave, and discounts at JD affiliates.
- Why this job: Be part of a vibrant team that values leadership and customer service.
- Qualifications: Experience in leisure management and Level 2 Gym Instructor qualification required.
- Other info: Ideal for passionate individuals ready to inspire and develop a team.
The predicted salary is between 24000 - 36000 £ per year.
Duty Manager – Stoke-on-Trent, Staffordshire
View more categories View less categories Sector Fitness jobs ,Fitness Management ,Trainee Manager Duty Manager ,Commercial Leisure, Attractions & Entertainment jobs ,Duty Manager Job Type Full Time
Duty Manager – Stoke-on-Trent, Staffordshire
Job Type: 40 hours
This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager.
We’re looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.
The Role:
- To help lead and manage the day to day running of the gym.
- To assume the responsibilities of the General Manager in their absence
- To help lead and deliver the commercial performance of the business.
- To help lead and deliver the operational excellence of the club.
- To deliver the set KPIs.
- To help recruit, train and develop a team and help lead them to success.
The Candidate:
- Must have experience, ideally in a management position within a leisure related industry.
- Must be passionate about customer service and be an inspirational leader in the way they manage.
- Must be qualified to at least Level 2 Gym Instructor
- Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.
- Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
- JD Discount card at all JD affiliates
- Annual Leave Scheme
- Free Gym Membership
If you see yourself as a team player with strong managerial qualities, please apply in confidence by submitting your CV and a covering letter with details of your current salary package.
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Duty Manager - Stoke-on-Trent, Staffordshire employer: JD Gyms
Contact Detail:
JD Gyms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Stoke-on-Trent, Staffordshire
✨Tip Number 1
Familiarise yourself with the specific fitness trends and customer service expectations in Stoke-on-Trent. Understanding the local market can help you demonstrate your knowledge during interviews and show how you can contribute to the gym's success.
✨Tip Number 2
Network with current employees or professionals in the fitness industry. Engaging with them can provide insights into the company culture and expectations, which you can leverage to tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, especially those related to driving sales and team development. Be ready to share specific examples of how you've successfully led a team or improved operational performance in past roles.
✨Tip Number 4
Showcase your passion for fitness and customer service during any interactions with the hiring team. Whether it's through your enthusiasm in conversations or by sharing personal fitness stories, demonstrating your commitment to the industry can set you apart from other candidates.
We think you need these skills to ace Duty Manager - Stoke-on-Trent, Staffordshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management within the leisure industry. Emphasise your leadership skills, customer service passion, and any specific achievements that demonstrate your ability to drive sales and manage a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Duty Manager role. Mention how your background aligns with the company's values and culture, and provide examples of how you've successfully managed teams or improved operational performance in previous roles.
Highlight Relevant Qualifications: Clearly state your qualifications, especially your Level 2 Gym Instructor certification. If you have additional certifications or training related to fitness management, be sure to include those as well.
Showcase Your Commercial Acumen: Demonstrate your understanding of commercial performance by including specific examples of how you've contributed to sales growth or marketing initiatives in past positions. This will show that you can help deliver the business's commercial objectives.
How to prepare for a job interview at JD Gyms
✨Show Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, showcasing your leadership style and how it aligns with the company's values.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the fitness industry. Be ready to discuss how you have previously driven sales or improved operational excellence in your past roles, as this will show your commercial acumen.
✨Passion for Customer Service
This role requires a strong focus on customer service. Think of specific instances where you've gone above and beyond for customers or improved their experience. Conveying your passion for customer satisfaction will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responses to potential challenges you might face as a Duty Manager, such as handling a dissatisfied member or managing staff during peak hours, to demonstrate your readiness for the role.
