Duty Manager (Full Time)

Duty Manager (Full Time)

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
JD Gyms

At a Glance

  • Tasks: Lead the team, ensure smooth operations, and deliver exceptional member service.
  • Company: Dynamic fitness brand focused on community and member engagement.
  • Benefits: Competitive salary, free gym membership, staff discounts, and career development opportunities.
  • Other info: Autonomy to make decisions and support for personal growth.
  • Why this job: Make a real impact in a vibrant environment while growing your career.
  • Qualifications: Experience in customer service and confidence to lead a team.

The predicted salary is between 25000 - 32000 £ per year.

Lead the team during your shift, delegate tasks, and ensure smooth operations. Deliver exceptional member service and foster a community-driven atmosphere. Support membership sales, retention, and local marketing initiatives.

Experience in a customer-facing role (fitness, leisure, or hospitality preferred). Confidence to lead a team and make decisions on shift. Level 2 Gym Instructor qualification (or working towards). Ambition to grow into senior roles like Assistant General Manager.

  • Competitive salary
  • Free JD Gyms membership
  • JD Group staff discounts
  • Company pension scheme
  • Wellbeing support & employee discount programme
  • Staff training and career development opportunities

As a Duty Manager, you won’t be stuck in the office, you’ll be leading from the gym floor, engaging with members, and helping shape the club’s atmosphere. You’ll have the autonomy to make decisions, the support to grow, and the opportunity to progress in a dynamic fitness brand.

Duty Manager (Full Time) employer: JD Gyms

At JD Gyms, we pride ourselves on being an exceptional employer, offering a vibrant work culture where you can lead from the front and engage directly with our community. With competitive salaries, comprehensive wellbeing support, and ample opportunities for career development, we empower our Duty Managers to grow into senior roles while enjoying the perks of free gym membership and staff discounts. Join us in North Shields, where your passion for fitness and leadership can truly flourish.

JD Gyms

Contact Details:

JD Gyms Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager (Full Time)

Tip Number 1

Get to know the gym culture! Visit the gym, chat with staff and members, and soak up the vibe. This will help you understand what makes the place tick and show your genuine interest when you apply.

Tip Number 2

Show off your leadership skills! During interviews, share specific examples of how you've led a team or handled tough situations. We want to see that you can take charge and keep things running smoothly.

Tip Number 3

Be ready to discuss your customer service experience! Whether it's in fitness, leisure, or hospitality, we love hearing about how you've gone above and beyond for customers. It’s all about creating that community-driven atmosphere!

Tip Number 4

Don’t forget to highlight your ambition! If you're aiming for growth into roles like Assistant General Manager, let us know. We’re all about supporting your career development, so show us you’re ready to climb the ladder!

We think you need these skills to ace Duty Manager (Full Time)

Leadership Skills
Team Management
Customer Service
Sales Support
Marketing Initiatives
Decision-Making
Level 2 Gym Instructor Qualification

Some tips for your application 🫡

Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've successfully delegated tasks and ensured smooth operations in previous roles.

Emphasise Customer Service Experience:Since this role is all about delivering exceptional member service, don’t forget to mention your customer-facing experience. Share specific examples of how you've fostered a community-driven atmosphere in past jobs.

Be Ambitious:Let us know about your career aspirations! If you're aiming for senior roles like Assistant General Manager, mention it in your application. We love seeing candidates who are eager to grow with us.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at JD Gyms

Know the Role Inside Out

Before your interview, make sure you understand what being a Duty Manager entails. Familiarise yourself with the responsibilities like leading a team, ensuring smooth operations, and delivering exceptional member service. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Leadership Skills

Since the role requires confidence in leading a team, prepare examples from your past experiences where you've successfully managed a group or made decisions under pressure. Highlight how you delegated tasks and supported your team to achieve goals, as this will demonstrate your capability to thrive in a dynamic environment.

Engage with the Community Focus

The job emphasises fostering a community-driven atmosphere, so think about how you can contribute to that. Prepare to discuss any previous experience in customer-facing roles, especially in fitness or hospitality, and how you’ve built relationships with customers or members. This will show that you align with their values.

Express Your Ambition

Let them know you’re keen on growing into senior roles like Assistant General Manager. Share your career aspirations and how you see this position as a stepping stone. This shows that you’re not just looking for a job, but are committed to developing your career within their brand.