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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a fast-paced retail environment.
- Company: Join JD Group, a leading retailer with a focus on career development.
- Benefits: Enjoy 25% off products, exclusive discounts, and access to health and well-being services.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Positive attitude, strong communication skills, and flexibility for various shifts.
- Other info: Opportunities for personal growth, apprenticeships, and community volunteering.
The predicted salary is between 950 - 1167 £ per month.
Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilising in-store devices, offering the full product range, and maximising opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organised according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organised and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s:
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience:
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits:
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health).
- Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health).
- Health cash plans.
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group.
- Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only).
- Discounted Gym memberships at JD Gyms.
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation.
- Employer engagement forums to help influence positive change.
- Incremental Holiday Allowance.
Store Colleague - Monks Cross in York employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague - Monks Cross in York
✨Tip Number 1
Get to know the store! Before your interview, pop in and check out the vibe. Familiarise yourself with the products and layout. This will help you chat confidently about how you can contribute to the team.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member. Think about how you'd greet customers and handle queries. Showing that you can provide exceptional service is key to landing the job.
✨Tip Number 3
Be ready to talk numbers! Brush up on sales targets and KPIs. Be prepared to discuss how you've met or exceeded goals in the past. This shows you're results-driven and ready to contribute to the store's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the JD Group family. Don’t miss out on this opportunity!
We think you need these skills to ace Store Colleague - Monks Cross in York
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to contribute to our team at JD Group.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we're looking for in a Sales Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with JD Group.
How to prepare for a job interview at JD GROUP
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Store Colleague. Familiarise yourself with customer service principles and sales techniques, as these will be key topics during your chat. Being able to discuss how you can contribute to achieving sales targets will impress the interviewer.
✨Show Off Your People Skills
As a Sales Assistant, you'll be interacting with customers all day long. Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved a customer's issue or went above and beyond to ensure they had a great experience.
✨Dress to Impress
First impressions matter! Dress smartly and in line with the brand's image. A neat appearance shows that you take the opportunity seriously and are ready to represent the company professionally. Plus, it’ll help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team culture, opportunities for progression, or how success is measured in the store. It’s a great way to demonstrate your enthusiasm for the position.
