Network Service Owner in Suffolk

Network Service Owner The Network Service Owner is accountable for the end-to-end performance, stability, security and governance of the organisation’s network infrastructure. This is a senior technical role that bridges hands-on engineering expertise with service ownership responsibilities. The postholder will lead network incident response, set and prioritise BAU activity, manage risk and performance reporting, and act as the primary escalation point for all network-related matters across the business. Technical Ownership Maintain deep technical knowledge of the organisation’s network estate, including LAN, WAN, SD-WAN, wireless, firewalls, DNS, DHCP, proxies and cloud networking. Provide technical direction and standards for network architecture, configuration and change. Review and approve significant network changes, ensuring alignment with security and resilience requirements. Act as the most senior technical escalation point for complex network issues. Maintain up-to-date network documentation, topology diagrams and configuration records. BAU Prioritisation