Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily store operations, drive sales, and manage a motivated team.
- Company: Join JD Group, a leading retail brand with a passion for outdoor adventures.
- Benefits: Enjoy 30% off products, health plans, gym discounts, and personal development courses.
- Why this job: Be part of a dynamic team, enhance customer experiences, and make a real impact.
- Qualifications: Previous management experience in retail, strong leadership, and communication skills required.
- Other info: Opportunities for apprenticeships and volunteering to support community initiatives.
The predicted salary is between 30000 - 42000 £ per year.
Role overview:
The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals.
Responsibilities:
- Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth.
- Create and maintain colleague schedules to ensure proper coverage and productivity.
- Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success.
- Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially.
- Develop and implement strategies to meet and exceed sales targets.
- Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines.
- Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS)
- Address customer inquiries, feedback, and complaints in a timely and professional manner.
- Drive existing customer loyalty programs and promotions to enhance customer engagement.
- Maintain compliance with company policies, procedures, and regulatory requirements.
- Monitor and control store expenses to stay within budget.
- Ensure the store complies with health & safety regulations.
Role objectives and KPI’s:
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promotor Score.
- Ensure stock accuracy during store Audits.
- Ensure all new colleagues complete mandatory training required.
- Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks.
- Ensure operational costs are kept within the allocated budget
Skills and Experience:
- Previous management experience in a fast-paced Retail/ Customer Facing environment
- Passionate about retail & hold a good understanding of the latest trends and our competitors
- Hold strong leadership skills & have previous experience of coaching and developing a strong team
- Strong communication skills
- Proven track record of managing and exceeding sales targets and KPI’s
- Have experience in analysing reports & making commercial decisions
- Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous
- Promote JD Group values to internal and external stakeholders
Benefits
We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:
- Quarterly discretionary bonus schemes
- Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to digital health and well-being services through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Company Sick Pay scheme
- Health Care Cover
- Discounted Gym memberships at JD Gyms
- Life Assurance
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental Holiday Allowance
#J-18808-Ljbffr
Store Manager - go Outdoors - New Store employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - go Outdoors - New Store
✨Tip Number 1
Familiarise yourself with the latest retail trends and competitor strategies. This knowledge will not only help you in interviews but also demonstrate your passion for the industry and your proactive approach to staying informed.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully managed teams and exceeded sales targets in previous roles. Highlighting your leadership skills and ability to drive performance will set you apart from other candidates.
✨Tip Number 3
Showcase your analytical skills by being ready to discuss how you've used data to make informed decisions in past positions. Being able to articulate your thought process around sales data and KPIs will demonstrate your commercial acumen.
✨Tip Number 4
Emphasise your commitment to customer service excellence. Be prepared to share examples of how you've handled customer feedback and complaints effectively, as this is crucial for maintaining a high Net Promoter Score.
We think you need these skills to ace Store Manager - go Outdoors - New Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in retail and customer-facing environments. Emphasise your achievements in driving sales performance and leading teams, as these are key aspects of the Store Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your understanding of current trends. Mention specific examples of how you've successfully managed teams and exceeded sales targets in previous roles.
Showcase Leadership Skills: Demonstrate your strong leadership skills by providing examples of how you've coached and developed team members. Highlight any initiatives you've implemented that have led to improved team performance or customer satisfaction.
Prepare for Questions: Anticipate questions related to sales data analysis and decision-making. Be ready to discuss how you've used reports to identify opportunities and drive commercial success in your previous positions.
How to prepare for a job interview at JD GROUP
✨Showcase Your Leadership Skills
As a Store Manager, strong leadership is key. Be prepared to discuss your previous management experiences, focusing on how you've successfully led teams, motivated staff, and created a positive work culture.
✨Know Your Numbers
Familiarise yourself with sales data and KPIs relevant to the retail industry. Be ready to explain how you've used data to make informed decisions in the past and how you plan to drive sales performance in this role.
✨Demonstrate Customer Focus
Exceptional customer service is crucial. Prepare examples of how you've handled customer inquiries or complaints effectively, and how you've implemented strategies to enhance customer engagement and loyalty.
✨Understand Visual Merchandising
Since visual merchandising plays a significant role in attracting customers, brush up on the latest trends and techniques. Be ready to discuss how you've successfully implemented visual merchandising strategies in your previous roles.
