Store Colleague - Textiles
Store Colleague - Textiles

Store Colleague - Textiles

Birmingham Full-Time 20000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
  • Company: JD Group is a leading retailer known for its dynamic work environment and growth opportunities.
  • Benefits: Enjoy 25% off products, exclusive discounts, health plans, and access to development courses.
  • Why this job: This role offers a chance to grow your career while engaging with customers in a vibrant setting.
  • Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
  • Other info: Opportunities for apprenticeships and volunteering to make a difference in the community.

The predicted salary is between 20000 - 28000 £ per year.

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.

Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.

Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.

Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.

Process sales transactions, including cash handling and card payments accurately.

Upsell and cross-sell products to maximise sales opportunities.

Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.

Address and resolve customer queries in a professional manner.

Work closely with other sales assistants and team members to achieve store targets.

Role objectives and KPI’s:

Contribute to achieving or exceeding the stores monthly sales target.

Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT .

Achieve upselling or cross-selling targets.

Maintain a high Net Promotor Score.

Ensure all stock on the shop floor is fully replenished

Skills and Experience :

A positive attitude towards a fast-paced, customer focused retail environment.

An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.

Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.

Flexibility to work various shifts, including weekends and holidays, based on store needs.

We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:

Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)

Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)

Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)

Health cash plans

Wide range of internal development courses to support personal and professional development throughout your career journey with the Group

Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)

Discounted Gym memberships at JD Gyms

Access to colleague networks, to share lived experiences and support initiatives that drive positive change.

Opportunities to volunteer and contribute to JD Foundation

Employer engagement forums to help influence positive change

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 22/06/2025 by TN United Kingdom

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Store Colleague - Textiles employer: JD GROUP

At JD Group, we pride ourselves on being an exceptional employer that values the hard work and dedication of our employees. With a vibrant work culture that encourages personal and professional growth, we offer extensive career development opportunities, including access to apprenticeships and accredited qualifications. Our location provides unique benefits such as a generous employee discount, exclusive retail deals, and a supportive environment where you can thrive in a fast-paced retail setting.
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Contact Detail:

JD GROUP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Colleague - Textiles

✨Tip Number 1

Familiarise yourself with the JD Group's product range, especially in textiles. Knowing the products inside out will help you engage customers effectively and demonstrate your enthusiasm during the interview.

✨Tip Number 2

Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions confidently and professionally.

✨Tip Number 3

Research the latest trends in textiles and retail. Being knowledgeable about current styles and customer preferences can set you apart from other candidates and show your passion for the industry.

✨Tip Number 4

Network with current or former employees of JD Group on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Store Colleague - Textiles

Customer Service Skills
Sales Techniques
Interpersonal Skills
Communication Skills
Visual Merchandising
Cash Handling
Problem-Solving Skills
Teamwork
Flexibility
Attention to Detail
Upselling and Cross-Selling
Time Management
Adaptability
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Store Colleague position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or customer service. Emphasise any achievements related to sales targets, customer satisfaction, or teamwork.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided exceptional customer service or exceeded sales targets in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at JD GROUP

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company. JD Group values a positive attitude, so let your passion for customer service shine through during the interview.

✨Demonstrate Your Sales Skills

Prepare examples of how you've successfully driven sales in previous roles. Be ready to discuss specific strategies you used to upsell or cross-sell products, as this is a key responsibility for the Store Colleague position.

✨Know the Brand

Familiarise yourself with JD Group's product range and brand values. Showing that you understand their offerings and can align with their merchandising standards will impress your interviewers.

✨Prepare for Customer Scenarios

Think of potential customer queries or complaints you might encounter and how you would handle them. Being able to demonstrate your problem-solving skills and customer service approach will be crucial.

Store Colleague - Textiles
JD GROUP
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  • Store Colleague - Textiles

    Birmingham
    Full-Time
    20000 - 28000 £ / year (est.)

    Application deadline: 2027-08-08

  • J

    JD GROUP

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