Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join JD Group, a dynamic company focused on career progression and development.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and personal development courses.
- Why this job: Be part of a team that values your growth and offers real opportunities to shine.
- Qualifications: Positive attitude, strong communication skills, and flexibility for various shifts.
- Other info: Access to apprenticeships, gym discounts, and opportunities to volunteer.
Role overview
We are seeking an enthusiastic SalesAssistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished
Skills and Experience
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Discounted Gym memberships at JD Gyms
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental Holiday Allowance
#J-18808-Ljbffr
Store Colleague - Part Time employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague - Part Time
✨Tip Number 1
Get to know the store! Before your interview, pop in and check out the layout, products, and vibe. This way, you can chat about your experience during the interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to upsell or handle a tricky customer query. Role-playing with a friend can help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Show off your flexibility! Make sure to highlight your willingness to work various shifts, including weekends and holidays. Retail is all about teamwork, and showing that you're adaptable will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and keen on joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Store Colleague - Part Time
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to contribute to an exceptional shopping experience.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We love seeing how your background aligns with our values and the responsibilities of the Store Colleague position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick sense of who you are!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at JD GROUP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Store Colleague. Familiarise yourself with customer service principles and sales techniques, as well as the importance of maintaining visual merchandising standards. This will show your enthusiasm and readiness to contribute.
✨Showcase Your Customer Service Skills
During the interview, be prepared to share examples of how you've provided exceptional customer service in the past. Highlight any experiences where you went above and beyond to resolve customer queries or enhance their shopping experience. This will demonstrate your fit for the role.
✨Demonstrate Team Spirit
Since working closely with other sales assistants is key, emphasise your ability to collaborate and support team goals. Share instances where you’ve worked effectively in a team environment, showcasing your interpersonal skills and flexibility to adapt to various roles within the store.
✨Prepare Questions to Ask
At the end of the interview, have a few thoughtful questions ready to ask about the company culture, training opportunities, or career progression. This shows your genuine interest in the role and helps you assess if the company aligns with your career aspirations.