Store Colleague - Full Time
Store Colleague - Full Time

Store Colleague - Full Time

North East Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
  • Company: JD Group is a leading retail brand focused on career growth and exceptional shopping experiences.
  • Benefits: Enjoy 25% off products, exclusive discounts, health plans, and access to development courses.
  • Why this job: Be part of a dynamic team, develop your skills, and make a real impact in retail.
  • Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
  • Other info: Opportunities for apprenticeships and volunteering to support community initiatives.

The predicted salary is between 28800 - 42000 £ per year.

Role overview:

We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.

Responsibilities:

  • Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
  • Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
  • Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
  • Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
  • Process sales transactions, including cash handling and card payments accurately.
  • Upsell and cross-sell products to maximise sales opportunities.
  • Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
  • Address and resolve customer queries in a professional manner.
  • Work closely with other sales assistants and team members to achieve store targets.

Role objectives and KPI’s:

  • Contribute to achieving or exceeding the stores monthly sales target.
  • Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
  • Achieve upselling or cross-selling targets.
  • Maintain a high Net Promotor Score.
  • Ensure all stock on the shop floor is fully replenished

Skills and Experience:

  • A positive attitude towards a fast-paced, customer focused retail environment.
  • An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
  • Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
  • Flexibility to work various shifts, including weekends and holidays, based on store needs.

Benefits

We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:

  • Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
  • Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
  • Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)
  • Health cash plans
  • Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
  • Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
  • Discounted Gym memberships at JD Gyms
  • Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
  • Opportunities to volunteer and contribute to JD Foundation
  • Employer engagement forums to help influence positive change
  • Incremental Holiday Allowance

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Store Colleague - Full Time employer: JD GROUP

At JD Group, we pride ourselves on being an exceptional employer that values the growth and development of our employees. With a vibrant work culture that encourages teamwork and personal progression, we offer extensive benefits including a generous employee discount, access to health and well-being resources, and numerous opportunities for career advancement through internal courses and apprenticeships. Located in a dynamic retail environment, our Store Colleagues play a crucial role in delivering outstanding customer experiences while enjoying a supportive atmosphere that fosters both professional and personal growth.
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Contact Detail:

JD GROUP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Colleague - Full Time

✨Tip Number 1

Familiarise yourself with the products and services offered by JD Group. Being knowledgeable about the range will not only help you engage customers effectively but also demonstrate your enthusiasm for the role during any interactions.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more comfortable and confident when greeting customers and addressing their needs in a real store environment.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shifts, especially weekends and holidays. Highlighting your willingness to adapt to the store's needs can set you apart from other candidates.

✨Tip Number 4

Showcase your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This is crucial as you'll be working closely with fellow sales assistants to achieve store targets.

We think you need these skills to ace Store Colleague - Full Time

Exceptional Customer Service
Sales Skills
Communication Skills
Interpersonal Skills
Cash Handling
Visual Merchandising
Team Collaboration
Problem-Solving Skills
Flexibility
Attention to Detail
Upselling and Cross-Selling Techniques
Time Management
Adaptability
Positive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to meet sales targets and provide exceptional customer experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your ability to upsell and maintain high merchandising standards.

Highlight Relevant Skills: In your application, emphasise your interpersonal and communication skills. Provide examples of how you've successfully engaged with customers in previous roles, as this is crucial for a Sales Assistant position.

Show Your Flexibility: Mention your willingness to work various shifts, including weekends and holidays. This shows that you are adaptable and ready to meet the store's needs, which is an important aspect of the role.

How to prepare for a job interview at JD GROUP

✨Show Your Enthusiasm

As a Sales Assistant, your energy and enthusiasm are key. Make sure to express your passion for customer service and retail during the interview. Share examples of how you've gone above and beyond to create a great experience for customers.

✨Know the Brand

Familiarise yourself with JD Group's products and values before the interview. Being able to discuss their offerings and how you can contribute to their sales targets will demonstrate your genuine interest in the role.

✨Highlight Teamwork Skills

Since the role involves working closely with other sales assistants, be prepared to discuss your teamwork experiences. Share specific instances where you collaborated effectively to achieve a common goal or resolve a challenge.

✨Prepare for Customer Scenarios

Expect questions about handling customer queries and upselling products. Think of examples from your past experiences where you successfully addressed customer needs or increased sales through effective communication.

Store Colleague - Full Time
JD GROUP
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  • Store Colleague - Full Time

    North East
    Full-Time
    28800 - 42000 £ / year (est.)

    Application deadline: 2027-08-13

  • J

    JD GROUP

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