At a Glance
- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: JD Group is a leading retail company focused on providing exceptional shopping experiences.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and personal development opportunities.
- Other info: Opportunities for career progression and access to apprenticeships available.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact in retail.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
The predicted salary is between 20000 - 28000 £ per year.
Social network you want to login/join with:
Store Colleague - Fishing Republic, Southampton
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Client:
JD Group
Location:
Southampton, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
2397670e9798
Job Views:
Posted:
Expiry Date:
06.08.2025
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Job Description:
Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s:
- Contribute to achieving or exceeding the store\'s monthly sales target.
- Drive all additional KPIs including Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience :
- A positive attitude towards a fast-paced, customer-focused retail environment.
- An ability to enthusiastically look at challenges as opportunities to develop yourself, your career, and learn new skills.
- Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
We know our employees work tirelessly to make JD Group the success it is today, and in turn, we offer them some amazing benefits:
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to counselling services, digital health, and well-being advice through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)
- Discounted Gym memberships at JD Gyms
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
Store Colleague - Fishing Republic in Southampton employer: JD GROUP
At JD Group, we pride ourselves on being an exceptional employer that values the growth and well-being of our employees. Located in Southampton, our vibrant work culture fosters collaboration and personal development, offering a range of benefits including generous discounts, health plans, and access to professional training. Join us as a Store Colleague and enjoy a fulfilling career with opportunities to progress while making a positive impact in the retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Colleague - Fishing Republic in Southampton
✨Tip Number 1
Familiarise yourself with Fishing Republic's product range and current promotions. This knowledge will help you engage customers effectively and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. Being able to handle various customer queries confidently will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of JD Group, especially those in retail roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shifts, including weekends and holidays. Showing that you're adaptable and willing to meet the store's needs will make you a more attractive candidate.
We think you need these skills to ace Store Colleague - Fishing Republic in Southampton
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the Store Colleague position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet sales targets.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service or exceeded sales targets in previous roles.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JD GROUP
✨Show Your Enthusiasm
As a Sales Assistant, your energy and enthusiasm are key. Make sure to express your passion for customer service and retail during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Know the Product Range
Familiarise yourself with Fishing Republic's product offerings before the interview. Being able to discuss specific products and how they can benefit customers will demonstrate your commitment and knowledge, making you stand out.
✨Highlight Teamwork Skills
Since the role involves working closely with other sales assistants, be prepared to discuss your experience in team settings. Share examples of how you've collaborated with colleagues to achieve targets or improve customer experiences.
✨Prepare for Customer Scenarios
Think about potential customer queries or complaints you might encounter in the store. Prepare responses that showcase your problem-solving skills and ability to maintain professionalism under pressure.
