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For Companies At a Glance
- Tasks: Join us as a Sales Assistant, delivering top-notch customer experiences daily.
- Company: JD Group is a dynamic retail leader focused on career growth and development.
- Benefits: Enjoy flexible shifts, career progression opportunities, and a vibrant team culture.
- Why this job: Be part of a fun, fast-paced environment where your contributions directly impact sales and customer satisfaction.
- Qualifications: Bring a positive attitude, strong communication skills, and a willingness to learn.
- Other info: Ideal for high school and college students looking for a rewarding retail experience.
The predicted salary is between 24000 - 36000 £ per year.
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Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
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Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
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Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
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Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
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Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
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Process sales transactions, including cash handling and card payments accurately.
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Upsell and cross-sell products to maximise sales opportunities.
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Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
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Address and resolve customer queries in a professional manner.
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Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s:
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Contribute to achieving or exceeding the stores monthly sales target.
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Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT .
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Achieve upselling or cross-selling targets.
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Maintain a high Net Promotor Score.
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Ensure all stock on the shop floor is fully replenished
Skills and Experience :
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A positive attitude towards a fast-paced, customer focused retail environment.
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An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
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Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.
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Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:
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Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
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Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
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Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)
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Health cash plans
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Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
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Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
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Discounted Gym memberships at JD Gyms
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Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
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Opportunities to volunteer and contribute to JD Foundation
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Employer engagement forums to help influence positive change
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Incremental Holiday Allowance
Store Colleague employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with the latest trends in retail and the specific products offered by JD Sports. This knowledge will not only help you engage customers effectively but also demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. Being able to confidently interact with customers is crucial, so the more you practice, the better prepared you'll be for real-life situations.
✨Tip Number 3
Showcase your flexibility and willingness to work various shifts by being open about your availability. Employers appreciate candidates who can adapt to the needs of the store, especially during busy periods like weekends and holidays.
✨Tip Number 4
Network with current employees or others in the retail industry to gain insights into the company culture and expectations. This can provide you with valuable information that may help you stand out during the selection process.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Store Colleague position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive sales and provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully contributed to sales targets or improved customer experiences in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JD GROUP
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company during the interview. JD Group values a positive attitude, so let your passion for customer service and retail shine through.
✨Know the Products
Familiarise yourself with the current trends and product range offered by JD Sports. Being knowledgeable will help you answer questions confidently and demonstrate your ability to drive sales.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively with team members. Share examples of how you've successfully worked in a team to achieve goals, as this is crucial for meeting sales and KPI targets.
✨Prepare for Scenario Questions
Be ready to discuss how you would handle various customer service scenarios. Think about times when you've gone above and beyond for a customer, as this will showcase your commitment to providing exceptional service.