At a Glance
- Tasks: Join our team as a Seasonal Sales Assistant, delivering top-notch customer service.
- Company: JD Sports is a leading retailer in sports fashion, known for its vibrant culture.
- Benefits: Enjoy flexible hours, premium pay for late shifts, and opportunities for career growth.
- Why this job: Be part of an exciting airport environment and make a real impact on customer experiences.
- Qualifications: A positive attitude and strong communication skills are essential; must be over 18.
- Other info: Shifts vary from early mornings to late evenings, including weekends and bank holidays.
We are seeking enthusiastic Seasonal Sales Assistants to play a vital role in delivering an exceptional shopping experience for our customers at JD Sports, Birmingham Airport, B26 3QJ.
Position: Seasonal Sales Assistant, Temporary contract
Working hours: Between 8 - 32 hours a week
Environment: Airport environment, working various shifts between 3:30am - 11pm including Weekends/Bank Holidays
Requirements: Candidates must provide reference history for the last 5 years and undergo a criminal record check (DBS) in line with Airport Security Regulations. Note: Any work between 10pm and 6am is paid at a premium rate. This position is not suitable for Young Workers (Under 18), as working hours are restricted by law.
Role overview: Sales Assistants are essential in delivering an exceptional customer shopping experience. JD Group offers opportunities for career development for motivated individuals interested in progression.
Responsibilities include:
- Providing knowledgeable and seamless customer service.
- Maintaining clean and tidy stock standards on the shop floor.
- Collaborating with team members to achieve sales and KPI targets.
- Driving sales and exceeding targets where possible.
- Utilising in-store devices to showcase the full product range.
- Offering alternatives and add-on sales.
- Replenishing stock and ensuring full-size range availability.
- Pricing products correctly.
- Deputising for other staff and working within departments as needed.
- Representing JD Sports professionally.
- Working safely and responsibly.
Role objectives and KPIs:
- Providing exceptional service to ensure customer satisfaction and retention.
- Supporting the store in meeting and exceeding financial goals through active sales efforts.
- Maintaining stock replenishment for optimal product availability.
Skills and Experience:
- A positive attitude towards a fast-paced, customer-focused retail environment.
- Enthusiasm for challenges as opportunities for development.
- Confident interpersonal and communication skills.
- Flexibility to work various shifts, including weekends and holidays.
Seasonal Store Colleague - General employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Store Colleague - General
✨Tip Number 1
Familiarise yourself with JD Sports' product range and current promotions. This knowledge will help you engage customers effectively and demonstrate your enthusiasm for the brand during any interactions.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to assist a customer, as this will showcase your ability to deliver exceptional service.
✨Tip Number 3
Be ready to demonstrate your flexibility in working hours. Since the role requires shifts at various times, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of JD Sports if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Seasonal Store Colleague - General
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you provided exceptional customer service, as this is crucial for the Seasonal Store Colleague position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at JD Sports specifically and how your skills align with their requirements.
Highlight Flexibility: Since the role requires working various shifts, including weekends and holidays, make sure to mention your availability clearly in your application. This shows your willingness to adapt to the store's needs.
Prepare for References: As the job requires reference history for the last 5 years, prepare a list of references who can vouch for your work ethic and customer service skills. Ensure they are aware they may be contacted.
How to prepare for a job interview at JD GROUP
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. JD Sports values a positive attitude, so let your passion for retail and customer service shine through during the interview.
✨Demonstrate Teamwork Skills
Since collaboration is key in this role, be prepared to share examples of how you've successfully worked in a team before. Highlight any experiences where you helped achieve sales targets or improved customer satisfaction.
✨Prepare for Shift Flexibility
Be ready to discuss your availability and willingness to work various shifts, including early mornings and weekends. This shows that you understand the demands of the job and are committed to meeting them.
✨Know the Brand
Familiarise yourself with JD Sports' products and values. Being knowledgeable about their offerings will help you answer questions confidently and demonstrate your genuine interest in the company.