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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a fast-paced retail environment.
- Company: Join JD Group, a dynamic company focused on career development and progression.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and personal development courses.
- Why this job: Be part of a team that values your growth and offers real opportunities to shine.
- Qualifications: Positive attitude, strong communication skills, and flexibility for various shifts.
- Other info: Access to apprenticeships, gym discounts, and opportunities to volunteer for positive change.
The predicted salary is between 20000 - 30000 ÂŁ per year.
Role overview
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in‑store devices, offering the full product range, and maximizing opportunities for add‑on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well‑stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross‑sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well‑organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross‑selling targets.
- Maintain a high Net Promotor Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience
- A positive attitude towards a fast‑paced, customer‑focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits
- Company discount of 25% off a large number of products in‑store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to counselling services, digital health and well‑being advice through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Discounted Gym memberships at JD Gyms
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental Holiday Allowance
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Sales Assistant employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JD Group. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional shopping experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your fit for the Sales Assistant position.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the brand professionally.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at JD Group. By applying directly through our site, you’ll have access to all the latest roles and updates. Plus, it shows your enthusiasm for the position right from the start!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to create amazing shopping experiences for our customers.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We love seeing how your background aligns with the responsibilities of a Sales Assistant, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us quickly see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JD GROUP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Assistant role. Familiarise yourself with the responsibilities and KPIs mentioned in the job description. This will help you demonstrate how your skills align with what the company is looking for.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this position, prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle queries professionally and how you can contribute to maintaining a high Net Promoter Score.
✨Demonstrate Your Sales Savvy
Be ready to discuss how you can drive sales and exceed targets. Think of specific strategies you've used in the past to upsell or cross-sell products. Showing that you understand the importance of maximising sales opportunities will impress the interviewers.
✨Emphasise Teamwork and Flexibility
This role requires working closely with other team members, so be prepared to talk about your experience in collaborative environments. Also, express your willingness to work various shifts, including weekends and holidays, as flexibility is crucial in retail.
