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- Tasks: Process store and supplier returns, ensuring accuracy and adherence to company standards.
- Company: Join a leading company focused on profit and asset protection in a dynamic environment.
- Benefits: Enjoy opportunities for personal development and a supportive team culture.
- Why this job: Be part of a crucial role that impacts stock availability and quality assurance.
- Qualifications: Good communication skills and basic computer literacy are essential; experience with WMS is a plus.
- Other info: Ideal for self-motivated individuals who thrive in a team-oriented setting.
The predicted salary is between 24000 - 36000 £ per year.
Responsible to:
Returns Management
Department:
Group Profit & Asset Protection
Location:
Hours:
Role Overview:
The purpose of this job is to ensure that all types of Store & Supplier returns are processed end to end in accordance with company procedures. Also responsible for investigating warehouse adjustments & dealing with various stock checks throughout the DC to maximise accuracy and stock availability. To implement and ensure adherence to all company procedures and ensure that the company’s high standards are achieved.
Key Duties/Responsibilities:
- Unload, breakdown, and locate all inbound Retail Returns from both internal and external sources.
- Meet all KPI’s set within the department.
- Process all Retail/internet Return types from across the group.
- Report any potential quality or product issues to the Management team for review.
- Complete returns documentation & liaise with suppliers via email and phone.
- Maintain daily logs of all return consignments pending dispatch.
- Sort, grade & up-cycle selected types of stock.
- Assist with the ongoing development of colleagues and personal development.
- Liaise and interact with all operational functions within the DC to ensure that stocks and returns are processed & stored in their respective locations.
- Analyse adjustments and feedback your findings.
- Investigate stock movements within the department to ensure locations have the correct stock & quantities.
- Complete any other ad hoc tasks as directed by your line manager in line with current responsibilities.
Skills, Knowledge & Experience:
- Good communication skills, both written and verbal.
- Shogun/WMS skills preferred but not essential.
- Computer literate with knowledge of Microsoft Office applications.
- High literacy and numeracy skills to produce documentation and maintain accurate records.
- Ability to prioritise work.
- Ability to work as part of a team.
- Self-motivated with the ability to work independently.
- Effective communication and operation with all levels of staff.
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Returns & Stock Control Operative D38 OD2 - Returns-T2 D employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Returns & Stock Control Operative D38 OD2 - Returns-T2 D
✨Tip Number 1
Familiarise yourself with the company's returns process and stock control systems. Understanding how they operate will give you an edge during interviews, as you'll be able to discuss specific procedures and demonstrate your knowledge.
✨Tip Number 2
Brush up on your communication skills, especially in a team setting. Since the role involves liaising with suppliers and various operational functions, being able to articulate your thoughts clearly will be crucial.
✨Tip Number 3
Showcase your ability to analyse data and report findings. Prepare examples from past experiences where you've successfully investigated stock movements or resolved discrepancies, as this will highlight your problem-solving skills.
✨Tip Number 4
Demonstrate your self-motivation and ability to work independently. Think of instances where you've taken initiative in previous roles, as this will resonate well with the expectations of the Returns & Stock Control Operative position.
We think you need these skills to ace Returns & Stock Control Operative D38 OD2 - Returns-T2 D
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to returns management and stock control. Emphasise any previous roles where you handled inventory, processed returns, or worked in a warehouse environment.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your skills align with the job requirements. Mention your ability to communicate effectively and work as part of a team, as these are key skills for this position.
Highlight Relevant Skills: Clearly outline your computer literacy, especially if you have experience with WMS or similar systems. Mention your proficiency in Microsoft Office applications, as well as your high literacy and numeracy skills.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at JD GROUP
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Returns & Stock Control Operative. Familiarise yourself with the key duties listed in the job description, such as processing returns and maintaining stock accuracy. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
Since good communication is essential for this position, prepare examples of how you've effectively communicated in previous roles. Be ready to discuss how you would liaise with suppliers and team members, as well as how you handle documentation and reporting.
✨Demonstrate Problem-Solving Abilities
The role involves investigating stock movements and analysing adjustments. Prepare to discuss past experiences where you've successfully identified and resolved issues. Highlight your analytical skills and how they can contribute to maximising stock accuracy and availability.
✨Emphasise Teamwork and Independence
This position requires both teamwork and the ability to work independently. Think of examples that showcase your ability to collaborate with colleagues while also being self-motivated. Discuss how you balance these two aspects in your work.