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- Tasks: Engage with members, lead inductions, and teach fun group classes.
- Company: Join JD Gyms, a vibrant community focused on member experience.
- Benefits: Flexible hours, fitness perks, and a supportive team environment.
- Why this job: Make a real difference in people's fitness journeys every day.
- Qualifications: Passion for fitness and Level 3 Personal Trainer qualification required.
- Other info: Great opportunity to grow in a dynamic and energetic gym culture.
The predicted salary is between 24000 - 36000 £ per year.
Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes.
Responsibilities:
- Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.
- Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.
- Deliver engaging group exercise classes.
- Deliver engaging and informative member inductions.
- Support prospective members with joining JD Gyms as required.
- Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.
- Provide ad hoc support to members as required or observed.
- Ensure that club cleanliness standards are maintained to the highest level as set out by the Gym Management and Operations team.
- Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.
- Monitor our service delivery through our performance and member feedback.
- Ensure you operate and are compliant in a safe and legal manner at all times whilst working for JD Gyms.
- Strong management and consideration of energy/environmental issues and waste management.
- Analysis and presentation of key data to support new ideas/initiatives/proposed developments.
Skills and Experience:
- Has a passion for fitness, health, wellbeing and helping people.
- Representative of, and embodies, the JD Gyms brand standards and values.
- Enthusiastic and open to learning.
- Able to flex their style to differing personalities.
- Is resilient, and welcome to feedback.
- Understands and can articulate the importance of a great member experience.
- Is flexible in approach to hours worked.
- Loves to be part of a team that works hard for each other, our members and our local communities.
- Level 3 (EQF Level 4) Personal Trainer qualified.
Member Experience Coach: Group Classes & Inductions in Nottingham employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Experience Coach: Group Classes & Inductions in Nottingham
✨Tip Number 1
Get to know the gym culture! Spend some time in the gym before your interview, chat with current members and staff. This will help you understand what makes JD Gyms special and show your genuine interest.
✨Tip Number 2
Practice your member engagement skills! Think about how you would lead a gym induction or a group class. Maybe even run a mock session with friends to get comfortable and showcase your passion for fitness.
✨Tip Number 3
Be ready to share your ideas! JD Gyms values innovation, so come prepared with suggestions on how to enhance member experience or improve gym standards. It shows you're proactive and invested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the team at JD Gyms.
We think you need these skills to ace Member Experience Coach: Group Classes & Inductions in Nottingham
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for fitness and member experience right from the start. Share personal stories or experiences that highlight your love for helping others achieve their health goals.
Tailor Your Application: Make sure to align your skills and experiences with what we’re looking for in the job description. Use keywords from the role overview to demonstrate that you understand what it takes to deliver a world-class member experience.
Be Authentic: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Whether it’s your writing style or the examples you choose, authenticity goes a long way.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you’re considered for the role as quickly as possible.
How to prepare for a job interview at JD GROUP
✨Know the JD Gyms Brand
Before your interview, dive deep into understanding JD Gyms' brand values and standards. Familiarise yourself with their approach to member experience and how they engage with their community. This will help you align your answers with what they’re looking for.
✨Showcase Your Passion for Fitness
Be ready to share your personal fitness journey and why you’re passionate about health and wellbeing. Highlight any relevant experiences that demonstrate your enthusiasm for helping others achieve their fitness goals, as this is key for a Member Experience Coach.
✨Prepare Engaging Class Ideas
Think of a few engaging group exercise class ideas you could potentially lead. Be prepared to discuss how you would make these classes fun and inclusive, ensuring all members feel welcome and motivated to participate.
✨Demonstrate Flexibility and Resilience
During the interview, be ready to discuss situations where you had to adapt your approach or handle feedback constructively. Show them that you can be flexible in your working hours and resilient in the face of challenges, which are essential traits for this role.
