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For Companies At a Glance
- Tasks: Lead a dynamic team to smash sales targets and deliver top-notch customer service.
- Company: Join a leading retail brand with a vibrant culture and growth opportunities.
- Benefits: Enjoy a 30% discount, bonuses, health plans, and personal development courses.
- Why this job: Make an impact in retail while developing your leadership skills and career.
- Qualifications: Previous management experience and a passion for retail are essential.
- Other info: Be part of a supportive community with opportunities to volunteer and grow.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service.
Responsibilities
- Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth.
- Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success.
- Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially.
- Act as the point of contact for colleagues in the manager’s absence.
- Provide excellent customer service, addressing inquiries and resolving complaints professionally.
- Help manage day-to-day operations, including opening and closing procedures.
- Support cash management tasks, such as processing transactions and reconciling tills.
- Participate in hiring, onboarding, and training new employees.
- Provide feedback and coaching to colleagues to improve performance.
- Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity.
Role objectives and KPI’s
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure stock accuracy during store Audits.
- Ensure all new colleagues complete mandatory training required.
- Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks.
- Assist in keeping operational costs within the allocated budget.
Skills and Experience
- Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment
- Passionate about retail & hold a good understanding of the latest trends and our competitors
- Previous experience of coaching and developing individuals
- Strong communication skills
- Proven track record of achieving and exceeding sales targets and KPI’s
- Experience in analysing KPI’s data to making commercial decisions
- Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous
- Promote JD Group values to internal and external stakeholders
Benefits
- Quarterly discretionary bonus schemes
- Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)
- Access to digital health and well-being services through our benefits platform (TELUS Health)
- Health cash plans
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group
- Access to apprenticeships & accredited qualifications – Earn while you learn and gain nationally recognised qualifications (England Only)
- Company Sick Pay scheme
- Discounted Gym memberships at JD Gyms
- Life Assurance
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation
- Employer engagement forums to help influence positive change
- Incremental Holiday Allowance
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Management Opportunities employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Management Opportunities
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media platforms like LinkedIn. The more people you know, the better your chances of landing that Assistant Manager role.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. Focus on showcasing your leadership skills and how you've driven sales in past roles. This will help you feel more confident when it’s time to shine.
✨Tip Number 3
Research the company inside out! Know their values, recent news, and what sets them apart in the retail world. This will not only impress your interviewers but also help you tailor your answers to show you're the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of Management Opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream job!
We think you need these skills to ace Management Opportunities
Some tips for your application 🫡
Show Off Your Leadership Skills: When you're writing your application, make sure to highlight your leadership experience. We want to see how you've guided teams in the past and how you can bring that same energy to our store. Share specific examples of how you've motivated your team to hit those sales targets!
Be Data Savvy: Since analysing sales data is key for this role, don’t shy away from mentioning your experience with KPIs. We love numbers! Talk about how you've used data to make decisions and improve performance in your previous roles.
Culture Fit is Key: We’re all about creating a positive team culture, so let us know how you’ve contributed to that in your past jobs. Whether it’s through training new staff or fostering a supportive environment, we want to hear how you can help us build a motivated team.
Apply Through Our Website: Finally, make sure you apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at JD GROUP
✨Know Your Numbers
Make sure you’re familiar with key sales metrics and KPIs relevant to the role. Be ready to discuss how you've previously achieved or exceeded targets, and think of specific examples that demonstrate your ability to analyse data and make informed decisions.
✨Showcase Your Leadership Style
Prepare to talk about your approach to team management and development. Think of instances where you’ve successfully coached or motivated a team, and be ready to share how you create a positive team culture that drives performance.
✨Customer Service is Key
Be prepared to discuss your experience in providing excellent customer service. Have examples ready that illustrate how you’ve handled complaints or inquiries effectively, showcasing your communication skills and commitment to customer satisfaction.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the retail environment. This shows that you understand the brand and are serious about the opportunity. Plus, it boosts your confidence!
