Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the shopfloor team and ensure top-notch customer satisfaction.
- Company: A leading retail company in Greater London with a supportive culture.
- Benefits: Enjoy discounts, development opportunities, and a dynamic work environment.
- Why this job: Advance your career while making a real impact on customer experience.
- Qualifications: Supervisory experience in retail and strong communication skills.
- Other info: Join a passionate team dedicated to developing others.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in Greater London is seeking an enthusiastic Floor Manager eager to advance in their career. You will play a key role in ensuring excellent customer satisfaction and leading the shopfloor team.
The ideal candidate will have:
- Supervisory experience in retail
- Strong communication skills
- A passion for developing others
This position offers a range of benefits, including discounts and development opportunities, in a dynamic and supportive environment.
Retail Floor Manager - Lead & Elevate Customer Experience in London employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Floor Manager - Lead & Elevate Customer Experience in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Floor Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer experience and team leadership. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for developing others during interviews. Share specific examples of how you've mentored team members in the past, as this aligns perfectly with the role's focus on leading and elevating customer experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our dynamic and supportive environment.
We think you need these skills to ace Retail Floor Manager - Lead & Elevate Customer Experience in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer experience shine through. We want to see that you’re not just looking for a job, but that you genuinely care about leading a team and making customers happy.
Highlight Your Experience: Make sure to detail your supervisory experience in retail. We love to see how you've led teams before and what strategies you've used to elevate customer satisfaction. Use specific examples to make your application stand out!
Communicate Clearly: Strong communication skills are key for this role, so ensure your application is clear and concise. We appreciate well-structured applications that are easy to read, so take your time to proofread and polish your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at JD GROUP
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll need to demonstrate your supervisory experience. Prepare specific examples of how you've successfully led a team, resolved conflicts, or improved customer satisfaction in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Since the role focuses on elevating customer experience, be ready to discuss your approach to customer service. Share instances where you went above and beyond for customers or implemented changes that enhanced their shopping experience. This will highlight your passion for the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the company's approach to staff development or how they measure customer satisfaction. This shows that you're not just interested in the job, but also in contributing to the company's success.
