Gym Operations & Member Experience Lead in London
Gym Operations & Member Experience Lead

Gym Operations & Member Experience Lead in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead gym operations, ensuring top-notch service and cleanliness for all members.
  • Company: A leading fitness company in Greater London with a vibrant community.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Why this job: Join a passionate team and make a positive impact on member experiences.
  • Qualifications: Level 2 Gym Instructor qualification and management experience in leisure.
  • Other info: Dynamic work environment with early mornings and weekend shifts.

The predicted salary is between 36000 - 60000 £ per year.

A leading fitness company in Greater London is seeking a motivated Gym Manager to oversee operations and maintain high standards of service and cleanliness. This role demands strong customer service skills, operational management, and the ability to lead a team effectively.

Applicants should possess Level 2 Gym Instructor qualifications and prior experience in a management role within the leisure industry. The position requires flexibility in working hours, including early mornings and weekends.

Gym Operations & Member Experience Lead in London employer: JD GROUP

As a leading fitness company in Greater London, we pride ourselves on fostering a vibrant work culture that prioritises employee well-being and development. Our team members enjoy competitive benefits, including flexible working hours, opportunities for professional growth, and a supportive environment that encourages innovation and collaboration. Join us to make a meaningful impact in the fitness industry while advancing your career in a dynamic and rewarding setting.
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Contact Detail:

JD GROUP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Gym Operations & Member Experience Lead in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the fitness industry and let them know you're on the hunt for a Gym Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience in operational management and customer service. Use specific examples that highlight how you've led teams and maintained high standards in previous roles.

✨Tip Number 3

Be flexible with your availability! Since this role requires early mornings and weekends, make sure to communicate your willingness to adapt your schedule. Employers love candidates who are ready to go the extra mile.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you're serious about joining our team and making a difference in the gym operations and member experience.

We think you need these skills to ace Gym Operations & Member Experience Lead in London

Customer Service Skills
Operational Management
Team Leadership
Level 2 Gym Instructor Qualifications
Management Experience in Leisure Industry
Flexibility in Working Hours
Attention to Cleanliness Standards
Motivation and Drive

Some tips for your application 🫡

Show Your Passion for Fitness: When writing your application, let your enthusiasm for the fitness industry shine through. We want to see how your passion aligns with our mission to provide top-notch service and cleanliness in our gyms.

Highlight Relevant Experience: Make sure to detail your previous management roles and any experience you have in the leisure industry. We’re looking for specific examples that demonstrate your operational management skills and customer service excellence.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the requirements of the Gym Operations & Member Experience Lead role. We appreciate when applicants show they’ve done their homework.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our team!

How to prepare for a job interview at JD GROUP

✨Know Your Gym Operations

Make sure you brush up on your knowledge of gym operations and management. Familiarise yourself with the specific challenges gyms face, such as cleanliness standards and customer service expectations. This will show that you're not just interested in the role but also understand what it takes to run a successful gym.

✨Showcase Your Leadership Skills

Prepare examples of how you've effectively led a team in the past. Think about situations where you motivated staff, resolved conflicts, or improved team performance. Being able to demonstrate your leadership style will be crucial, especially since this role involves managing a team.

✨Flexibility is Key

Since the job requires flexibility in working hours, be ready to discuss your availability openly. Highlight any previous experience working varied hours, including early mornings and weekends, to show that you're adaptable and committed to meeting the needs of the gym.

✨Customer Service Focus

Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond for a member or resolved a complaint effectively. This will help illustrate your commitment to maintaining high service standards, which is essential for this role.

Gym Operations & Member Experience Lead in London
JD GROUP
Location: London

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