At a Glance
- Tasks: Manage gym operations, ensuring safety and cleanliness while driving membership growth.
- Company: Join JD Gyms, a vibrant community focused on fitness and member satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for personal development.
- Other info: Enjoy a fun workplace culture while making a real impact on members' lives.
- Why this job: Be a leader in a dynamic environment and inspire others to achieve their fitness goals.
- Qualifications: Experience in management within leisure, Level 2 Gym Instructor qualification, and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Role overview: This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager. We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.
Responsibilities
- Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.
- Expectation to work early in the morning, late weekdays, and weekends.
- Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
- Responsible for adhering to and maintaining the JD Gyms Brand Standard.
- Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
- To work towards and aim to achieve all sales and membership targets that are set.
- To drive and maximise secondary spend revenue.
- To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.
- Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
- To ensure uniform standards are being adhered to by all team members and yourself.
- To always deliver outstanding member service.
- To help create an environment where the team and contracted personnel enjoy themselves whilst at work.
- To undertake any other reasonable duties/projects/meetings, that may be required.
- To always be an ambassador of JD Gyms.
Skills and Experience
- Must have experience, ideally in a management position within a leisure related industry.
- Must be passionate about customer service and be an inspirational leader in the way they manage.
- Must be qualified to at least Level 2 Gym Instructor
- Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.
- Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
Gyms Duty Manager - jd Gyms in Newcastle upon Tyne employer: JD GROUP
JD Gyms is an exceptional employer that fosters a vibrant and supportive work culture, where team members are encouraged to thrive and develop their skills. With a strong focus on customer service and operational excellence, employees benefit from ongoing training and growth opportunities, all while working in a dynamic environment that values teamwork and innovation. Located in a bustling area, JD Gyms offers the unique advantage of being part of a rapidly growing brand that prioritises both employee satisfaction and member experience.
StudySmarter Expert Advice🤫
We think this is how you could land Gyms Duty Manager - jd Gyms in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Gyms Duty Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion for customer service! When you get the chance to chat with potential employers, share stories that highlight your experience in delivering outstanding member service. This will help you stand out as an inspirational leader they’re looking for.
✨Tip Number 3
Prepare for interviews by researching JD Gyms and their brand standards. Familiarise yourself with their policies and procedures so you can confidently discuss how you’ll maintain their reputation and drive sales. It shows you’re serious about the role!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that dream job. Plus, it’s a great way to show your commitment to joining the JD Gyms team!
We think you need these skills to ace Gyms Duty Manager - jd Gyms in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fitness and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating an amazing experience for our members.
Tailor Your CV:Make sure your CV highlights your relevant experience in management within the leisure industry. We love seeing how you've driven sales or improved team performance, so don’t hold back on those achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for the Gyms Duty Manager role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the JD Gyms family!
How to prepare for a job interview at JD GROUP
✨Know Your Gym Inside Out
Before the interview, make sure you’re familiar with JD Gyms' brand standards and values. Research their facilities, services, and any recent news or developments. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about specific situations where you inspired your team or improved customer service. Highlight your ability to drive sales and maintain high standards, as these are key for the role.
✨Demonstrate Your Customer Service Passion
Be ready to discuss your approach to customer service. Share stories that illustrate your commitment to creating a positive environment for members and staff alike. This will resonate well, as outstanding member service is a top priority for JD Gyms.
✨Prepare for Operational Questions
Expect questions about health and safety procedures, daily operations, and how you would handle various scenarios in the gym. Brush up on relevant policies and think through how you would ensure compliance while maintaining a clean and safe environment.