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- Tasks: Lead the gym's daily operations and ensure a top-notch member experience.
- Company: Join JD Gyms, a vibrant community focused on fitness and member satisfaction.
- Benefits: Enjoy flexible hours, a dynamic work environment, and opportunities for growth.
- Why this job: Be part of a passionate team that values customer service and personal development.
- Qualifications: Must have management experience in leisure, Level 2 Gym Instructor qualification, and sales skills.
- Other info: Represent JD Gyms as an ambassador and help shape a thriving fitness community.
The predicted salary is between 24000 - 36000 £ per year.
Role overview:
This role requires a team player with flair and commercial ability, and the skill, energy, and determination to help drive and develop the business alongside the General Manager.
We are looking for a manager with experience in maintaining and developing standards and reputation, whilst nurturing a growing membership base and team.
Responsibilities:
- Responsible for the operational running of the gym at all times, including opening and closing the site as required by operational hours.
- Work flexible hours, including early mornings, late weekdays, and weekends.
- Ensure adherence to all policies and procedures outlined in the Health and Safety Employee Policy and Company Procedures Handbook.
- Maintain and adhere to the JD Gyms Brand Standard.
- Conduct daily, weekly, and monthly safety checks; report and follow up on all defects to ensure the building and equipment are safe to use.
- Aim to achieve all set sales and membership targets.
- Drive and maximize secondary spend revenue.
- Maintain the highest standards of cleanliness throughout the gym, including outside of contracted cleaning hours.
- Ensure the in-house cleaners (General Assistant) meet cleanliness standards.
- Ensure all team members adhere to uniform standards.
- Deliver outstanding member service consistently.
- Create an enjoyable work environment for the team and contracted personnel.
- Undertake any other reasonable duties, projects, or meetings as required.
- Represent JD Gyms as an ambassador at all times.
Skills and Experience:
- Experience in a management position within the leisure industry is preferred.
- Passionate about customer service and capable of inspiring leadership.
- Qualified at least to Level 2 Gym Instructor.
- Experience in driving sales, coordinating local marketing activities, and managing a successful team.
- Ideally, experience as an Assistant Manager overseeing all business areas within a leisure facility, or substantial experience as a Fitness Manager or similar role.
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Gyms Duty Manager employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gyms Duty Manager
✨Tip Number 1
Familiarise yourself with the JD Gyms Brand Standard. Understanding their values and expectations will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Network within the fitness industry, especially with current or former employees of JD Gyms. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and improved customer service in previous roles. Being able to share measurable outcomes will demonstrate your capability to meet the responsibilities outlined in the job description.
✨Tip Number 4
Showcase your leadership skills by discussing how you've created a positive work environment in past positions. Highlighting your ability to inspire and manage a team will resonate well with the hiring managers looking for a strong Duty Manager.
We think you need these skills to ace Gyms Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management within the leisure industry. Emphasise your leadership skills, customer service passion, and any specific achievements related to driving sales or managing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role of Gyms Duty Manager. Mention how your experience aligns with the responsibilities outlined in the job description, particularly your ability to maintain standards and nurture a membership base.
Highlight Relevant Qualifications: Clearly state your qualifications, especially your Level 2 Gym Instructor certification. If you have additional certifications or training relevant to gym management or customer service, be sure to include those as well.
Showcase Your Achievements: Include specific examples of how you've successfully driven sales or improved member satisfaction in previous roles. Quantify your achievements where possible, such as percentage increases in membership or revenue.
How to prepare for a job interview at JD GROUP
✨Show Your Leadership Skills
As a Gyms Duty Manager, you'll need to inspire your team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and develop others.
✨Demonstrate Your Customer Service Passion
Customer service is key in this role. Think of specific instances where you went above and beyond for a customer or resolved a difficult situation. This will show your commitment to member satisfaction.
✨Know the Brand Standards
Familiarise yourself with JD Gyms' brand standards and values. During the interview, reference these standards and discuss how you would uphold them in your daily operations.
✨Prepare for Operational Questions
Expect questions about gym operations, safety checks, and cleanliness standards. Brush up on relevant policies and procedures, and be ready to explain how you would ensure compliance in these areas.