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For Companies At a Glance
- Tasks: Lead the gym's daily operations and ensure top-notch member service.
- Company: Join JD Gyms, a vibrant community focused on fitness and member satisfaction.
- Benefits: Enjoy flexible hours, a dynamic work environment, and opportunities for growth.
- Why this job: Be part of a passionate team that values customer service and personal development.
- Qualifications: Experience in leisure management and a Level 2 Gym Instructor qualification required.
- Other info: Ideal for those who thrive in a fast-paced, energetic atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Role overview: This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager. We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.
Responsibilities
- Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.
- Expectation to work early in the morning, late weekdays, and weekends.
- Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
- Responsible for adhering to and maintaining the JD Gyms Brand Standard.
- Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
- To work towards and aim to achieve all sales and membership targets that are set.
- To drive and maximise secondary spend revenue.
- To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.
- Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
- To ensure uniform standards are being adhered to by all team members and yourself.
- To always deliver outstanding member service.
- To help create an environment where the team and contracted personnel enjoy themselves whilst at work.
- To undertake any other reasonable duties/projects/meetings, that may be required.
- To always be an ambassador of JD Gyms.
Skills and Experience
- Must have experience, ideally in a management position within a leisure related industry.
- Must be passionate about customer service and be an inspirational leader in the way they manage.
- Must be qualified to at least Level 2 Gym Instructor
- Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.
- Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
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Gyms Duty Manager employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gyms Duty Manager
✨Tip Number 1
Familiarise yourself with the JD Gyms brand and its values. Understanding their mission and how they operate will help you align your experience and skills with what they are looking for in a Duty Manager.
✨Tip Number 2
Network within the fitness industry, especially with professionals who have worked at JD Gyms or similar establishments. They can provide valuable insights into the company culture and expectations, which can give you an edge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and improved customer service in previous roles. Being able to showcase your achievements will demonstrate your capability to meet the targets set by JD Gyms.
✨Tip Number 4
Be ready to share your vision for maintaining high standards of cleanliness and safety in the gym. This role requires a proactive approach, so having a clear plan on how you would implement these standards will impress the hiring team.
We think you need these skills to ace Gyms Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management within the leisure industry. Emphasise your leadership skills, customer service passion, and any specific achievements related to driving sales or managing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Gyms Duty Manager role. Mention how your experience aligns with the responsibilities outlined in the job description, particularly your ability to maintain standards and nurture a membership base.
Highlight Relevant Qualifications: Clearly state your qualifications, especially your Level 2 Gym Instructor certification. If you have additional certifications or training relevant to gym management or customer service, be sure to include those as well.
Showcase Your Leadership Style: In your application, provide examples of how you've successfully led teams in the past. Discuss your approach to creating a positive work environment and how you ensure high standards of cleanliness and member service.
How to prepare for a job interview at JD GROUP
✨Show Your Leadership Skills
As a Gyms Duty Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Know the Brand Inside Out
Familiarise yourself with JD Gyms' brand standards and values. During the interview, be ready to discuss how you can uphold and promote these standards while ensuring a high-quality experience for members.
✨Highlight Your Customer Service Experience
Customer service is key in this role. Be prepared to share specific instances where you've gone above and beyond to ensure customer satisfaction, and how you plan to create a welcoming environment for gym members.
✨Discuss Sales and Marketing Strategies
Since driving sales and coordinating marketing activities are part of the job, come equipped with ideas on how you can boost membership and secondary spend revenue. Discuss any relevant experience you have in this area.
