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- Tasks: Lead the gym's daily operations and ensure top-notch member service.
- Company: Join JD Gyms, a vibrant community focused on fitness and member satisfaction.
- Benefits: Enjoy flexible hours, a dynamic work environment, and opportunities for growth.
- Why this job: Be part of a passionate team that values customer service and personal development.
- Qualifications: Management experience in leisure, Level 2 Gym Instructor qualification, and sales skills required.
- Other info: Expect to work varied hours, including early mornings and weekends.
The predicted salary is between 30000 - 42000 £ per year.
Role overview:
This role requires a team player with flair and commercial ability, and the skill, energy, and determination to help drive and develop the business alongside the General Manager.
We are looking for a manager with experience in maintaining and developing standards and reputation, whilst nurturing a growing membership base and team.
Responsibilities:
- Responsible for the operational running of the gym at all times. Opening and closing the site when required due to operational hours of the business.
- Expect to work early mornings, late weekdays, and weekends.
- Ensure all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
- Responsible for adhering to and maintaining the JD Gyms Brand Standard.
- Conduct daily, weekly, and monthly safety checks. Report and chase all defects to ensure the building and its equipment are safe to use.
- Work towards and aim to achieve all sales and membership targets that are set.
- Drive and maximise secondary spend revenue.
- Ensure the entire gym facility is of the highest standard of cleanliness. Maintain outside of contracted cleaning hours.
- Ensure in-house cleaners (General Assistant) maintain high cleaning standards.
- Ensure uniform standards are being adhered to by all team members and yourself.
- Deliver outstanding member service at all times.
- Create an environment where the team and contracted personnel enjoy their work.
- Undertake any other reasonable duties/projects/meetings as required.
- Always be an ambassador of JD Gyms.
Skills and Experience:
- Must have management experience within a leisure-related industry.
- Passionate about customer service and an inspirational leader in management.
- Qualified to at least Level 2 Gym Instructor.
- Experience in driving sales, coordinating local marketing, and managing a successful team.
- Ideally experience as an Assistant Manager overseeing all business areas within a leisure facility or substantial experience as a Fitness Manager or similar role.
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Gyms Duty Manager employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gyms Duty Manager
✨Tip Number 1
Familiarise yourself with the JD Gyms brand and its values. Understanding their mission and how they operate will help you align your experience and skills with what they are looking for in a Gyms Duty Manager.
✨Tip Number 2
Network within the fitness industry, especially with professionals who have worked at JD Gyms or similar establishments. They can provide valuable insights into the company culture and expectations, which can give you an edge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and improved customer service in previous roles. Highlighting measurable achievements will demonstrate your capability to meet the targets set by JD Gyms.
✨Tip Number 4
Showcase your leadership style and how you create a positive work environment. Be ready to share strategies you've used to motivate teams and enhance member satisfaction, as this aligns closely with the responsibilities of the role.
We think you need these skills to ace Gyms Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in the leisure industry. Emphasise your skills in customer service, team leadership, and sales achievements to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fitness and customer service. Mention specific examples of how you've successfully managed teams or improved member satisfaction in previous roles.
Highlight Relevant Qualifications: Clearly state your qualifications, especially your Level 2 Gym Instructor certification. If you have any additional certifications or training related to health and safety, include those as well.
Showcase Your Leadership Style: In your application, describe your leadership style and how you create a positive work environment. Provide examples of how you've motivated teams and driven sales in past positions.
How to prepare for a job interview at JD GROUP
✨Show Your Leadership Skills
As a Gyms Duty Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Know the Brand Inside Out
Familiarise yourself with JD Gyms' brand standards and values. During the interview, be ready to discuss how you can uphold and promote these standards while ensuring a high-quality experience for members.
✨Highlight Your Customer Service Passion
Customer service is key in this role. Be prepared to share specific instances where you've gone above and beyond to ensure customer satisfaction, and how you plan to create a welcoming environment for gym members.
✨Discuss Sales and Marketing Strategies
Since driving sales and managing local marketing is part of the job, come equipped with ideas on how to attract new members and retain existing ones. Discuss any relevant experience you have in achieving sales targets and promoting services.