Gyms Duty Manager

Gyms Duty Manager

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the gym's daily operations and ensure top-notch member service.
  • Company: Join JD Gyms, a vibrant community focused on fitness and member satisfaction.
  • Benefits: Enjoy flexible hours, a dynamic work environment, and opportunities for growth.
  • Why this job: Be part of a passionate team that values leadership and customer service.
  • Qualifications: 12 months in gym management, Level 2 Gym Instructor, and sales experience required.
  • Other info: Ideal for those who thrive in a fast-paced, energetic atmosphere.

The predicted salary is between 24000 - 36000 £ per year.

Role overview

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager. We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities

  • Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.
  • Expectation to work early in the morning, late weekdays, and weekends.
  • Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
  • Responsible for adhering to and maintaining the JD Gyms Brand Standard.
  • Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
  • To work towards and aim to achieve all sales and membership targets that are set.
  • To drive and maximise secondary spend revenue.
  • To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.
  • Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
  • To ensure uniform standards are being adhered to by all team members and yourself.
  • To always deliver outstanding member service.
  • To help create an environment where the team and contracted personnel enjoy themselves whilst at work.
  • To undertake any other reasonable duties/projects/meetings, that may be required.
  • To always be an ambassador of JD Gyms.

Skills and Experience

  • Must have experience, ideally in a management position within a leisure related industry.
  • Must be passionate about customer service and be an inspirational leader in the way they manage.
  • Must be qualified to at least Level 2 Gym Instructor
  • Must have experience in driving sales and helping to co‑ordinate local marketing activity as well as managing a successful team.
  • Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function

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Gyms Duty Manager employer: JD GROUP

At JD Gyms, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Gyms Duty Manager, you will benefit from ongoing professional development opportunities, a dynamic team environment, and the chance to make a real impact on our growing membership base. Located in a thriving community, we offer competitive benefits and a commitment to maintaining the highest standards of service and cleanliness, ensuring both staff and members enjoy a rewarding experience.
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Contact Detail:

JD GROUP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Gyms Duty Manager

✨Tip Number 1

Network with current and former employees of JD Gyms to gain insights into the company culture and expectations. This can help you tailor your approach and demonstrate your understanding of their values during the interview.

✨Tip Number 2

Familiarise yourself with the latest trends in gym management and customer service. Being able to discuss these topics during your interview will show that you're proactive and knowledgeable about the industry.

✨Tip Number 3

Prepare specific examples from your past experience that highlight your leadership skills and ability to drive sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Tip Number 4

Demonstrate your passion for fitness and customer service by engaging with the JD Gyms community online. Comment on their social media posts or participate in discussions to show your enthusiasm and commitment to the brand.

We think you need these skills to ace Gyms Duty Manager

Leadership Skills
Customer Service Excellence
Sales and Marketing Experience
Operational Management
Health and Safety Compliance
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Fitness Industry Knowledge
Conflict Resolution
Budget Management
Motivational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in gym management and customer service. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to drive sales and maintain high standards.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the fitness industry and your commitment to delivering outstanding member service. Mention how your experience aligns with the responsibilities outlined in the job description, particularly in maintaining standards and nurturing a team.

Showcase Relevant Skills: Highlight your qualifications, such as your Level 2 Gym Instructor certification, and any additional training or skills that are relevant to the role. Discuss your experience in conducting safety checks and adhering to health and safety policies.

Demonstrate Your Leadership Style: Use examples from your past roles to illustrate your leadership style and how you create a positive work environment. Share specific instances where you motivated your team or improved member satisfaction, as this will resonate well with the hiring managers.

How to prepare for a job interview at JD GROUP

✨Show Your Passion for Fitness

Make sure to express your enthusiasm for the fitness industry during the interview. Share personal experiences or stories that highlight your commitment to health and wellness, as this will resonate well with the hiring team.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, as this is crucial for a Gyms Duty Manager.

✨Know the Brand Standards

Familiarise yourself with JD Gyms' brand standards and values. Be ready to discuss how you would uphold these standards in your role, ensuring that you align with their expectations and culture.

✨Prepare for Operational Scenarios

Think about potential operational challenges you might face in the role and how you would handle them. This could include safety checks, cleanliness standards, or member service issues. Being prepared to discuss these scenarios will show your readiness for the position.

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