Digital Media Agency Lead Job Role Reporting to the Associate Director of Digital Media, the Digital Media Agency Lead is responsible for driving accountability, governance and commercial value across JD Sports' digital media agency ecosystem. The role will own the strategic management of key agency relationships, ensuring partners deliver against JD's commercial objectives, growth targets and customer acquisition goals. Working across Digital Media and Performance, alongside Brand, Analytics, Finance, Procurement and Technology, the role will develop best-in-class supplier governance frameworks, optimise media partner performance, and maximise value from JD Sports' media and agency investments across multiple markets. As JD continues to scale globally, this role will be instrumental in ensuring agency partners support the business with innovation, operational excellence and measurable commercial impact. Key Responsibilities Agency Performance Leadership Own the performance management framework for JD Sports' media agencies. Develop and maintain supplier scorecards that measure business impact, media effectiveness, service quality, innovation, operational delivery and commercial value. Lead Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs), ensuring agency are accountable for agreed KPIs and business objectives. Identify performance gaps and drive corrective action plans to improve agency effectiveness. Strategic Agency Governance Act as the primary relationship lead for key agency partner. Establish governance frameworks that support consistent delivery, transparency and accountability across all relationships. Challenge agency recommendations through data, performance trends and market benchmarking. Ensure agency contributes proactively to JD Sports' growth plans through innovation, audience insights and media best practice. Commercial Management
Digital Media Agency Lead employer: JD GROUP
At JD Sports, we pride ourselves on being an exceptional employer that champions a vibrant and inclusive work culture. As a Store Manager, you'll not only lead a dynamic team in a fast-paced retail environment but also benefit from extensive personal development opportunities, competitive perks like staff discounts and gym memberships, and a commitment to operational excellence. Join us in shaping the future of sports fashion while enjoying a workplace that values your contributions and fosters growth.
