At a Glance
- Tasks: Support daily operations, guide colleagues, and maintain service and presentation standards.
- Company: Millets focuses on making the outdoors accessible for everyone with reliable gear.
- Benefits: Hourly rate of £13.06 and opportunities to grow leadership skills.
- Other info: The position involves assisting with cash handling and store opening/closing procedures.
- Why this job: This role is perfect for those passionate about customer service and outdoor adventures.
- Qualifications: Experience in retail and a passion for great customer service are essential.
The predicted salary is between 27000 - 28000 £ per year.
This is Millets. Made for Adventure. Built for Everyone. Millets has always been about making the outdoors part of everyday life. From family walks and weekend camping trips to first hikes and fresh‑air escapes, we’re here to help people get outside — easily, confidently and without fuss. We offer practical, reliable kit always at great value, chosen to work for real life outdoors. The kind of gear you can trust, whether you’re just starting out or getting back to what you love. Our teams are friendly, down‑to‑earth and ready to help. We believe in being approachable, sharing knowledge simply, and making sure everyone feels welcome. If you enjoy helping people take their next step outside — big or small — you’ll feel right at home at Millets. This is your moment. This is Millets. Are you in?
Overview: At Millets, we’re here to make the outdoors accessible for everyone — from everyday walks to weekend adventures. As a Supervisor, you’ll play an important role in supporting the day-to-day running of the shop floor and helping deliver a friendly, helpful in-store experience for every customer. You’ll lead by example, supporting daily operations, guiding colleagues during each shift, and helping maintain strong service and presentation standards. With energy, organisation, and a passion for great customer service, you’ll help keep the store welcoming, well‑stocked, and running smoothly. If you’re ready to take the next step in your retail career, support your team, and grow your leadership skills in a fast‑paced environment, this is your opportunity to make an impact.
Hourly Rate - £13.06
Role Overview: As a Supervisor at Millets, you play a key role in supporting the smooth running of the shop floor and delivering a high standard of customer service. You lead by example, guide colleagues during each shift, and help maintain strong levels of service, presentation, and store performance. You’ll also support daily operational tasks as directed by Store Management.
Key Responsibilities:
- Deliver excellent service by supporting customers, answering queries, and ensuring the team creates a welcoming in‑store experience.
- Support sales performance by maintaining strong service levels, using in‑store tools to access the full product range, and assisting with effective product placement.
- Maintain visual and operational standards by keeping the shop floor clean, organised, and easy to shop.
- Assist with daily operational duties including opening and closing procedures, cash handling, and supporting accurate till operations.
Supervisor in Cornwall employer: JD GROUP
Millets is dedicated to making outdoor experiences accessible, offering practical gear at great value. Located in a friendly environment, the team values approachability and knowledge sharing, ensuring every customer feels welcome.
