DIGITAL PRODUCT ASSISTANT MERCHANDISER
Role overview
Working within the Digital Merchandising team, to manage the stock file for the Digital business. Managing the relationship with Warehouse, Studio, Buying & Merchandising teams to deliver high quality product availability across digital channels.
Responsibilities
- Ensuring all stock in the DC is available on all channels and sites as quickly and efficiently as possible using product trackers and intake calendars
- Product counts and checking stock ideals as well as formatting the PLU Availability report
- Site walks every day to raise any potential issues – broken links, incorrect product descriptions, incorrect imagery or incorrect categorisation/attribution
- Attributing lines daily to ensure products are visible and in the correct links to ensure a good customer experience
- Circulate restocks daily and update any relevant links
- Maintaining the Code Exclusions link
- Maintaining the 2 for offers and making sure the offers are executed on site
- Circulate New In report and the Intake report weekly
- Order product samples and brief product for photoshoots from various teams across the Digital business
- Work closely with Core Merchandising and Buyers to get the best out of stock/ranges also attend trade meetings regularly
- Assisting the Product Merchandisers in supporting with exclusions and not online lists as well as launches
Role objectives and KPI’s
- Onboarding speed & accuracy
- Maintaining product attribution
- Build strong relationships across Digital and B&M
- Be a key part of identifying issues and helping to resolve them
Skills and Experience
- Good excel skills
- A close attention to detail
- Self-motivated, able to deliver work to a high standard within a deadline.
- Good organisation and time-management skills.
- Exceptional interpersonal skills and good team player.
- Wider market commercial knowledge (key Periods, Competitors).
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