At a Glance
- Tasks: Support and maintain IT infrastructure, cloud services, and resolve technical incidents.
- Company: Join a forward-thinking tech company in Bury, Greater Manchester.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Great career progression in a supportive and innovative environment.
- Why this job: Be part of a dynamic team and enhance your tech skills while making a real impact.
- Qualifications: Experience with Windows Server, Active Directory, and cloud platforms is essential.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for an experienced IT Infrastructure Engineer with a logical mindset and a passion for technology to join our team. Reporting to the Technology Infrastructure Team Lead, you will be responsible for maintaining and supporting internal infrastructure and cloud services. You'll play a crucial role in the day-to-day operations and stability of our IT environment. This role spans Windows Server, hardware, security, cloud technologies, identity management and automation. The responsibilities cover a mix of BAU support and escalations with project-based work.
Key Responsibilities
- Operational Support & Incident Management
- Act as a 3rd line escalation point for infrastructure-related incidents escalated from the Service Desk, driving issues through to resolution.
- Respond to critical incidents in line with agreed SLAs, ensuring minimal disruption to business services.
- Investigate recurring incidents and proactively identify root causes and opportunities for long-term improvement.
- Infrastructure Administration
- Perform day-to-day server administration tasks across the infrastructure estate.
- Undertake routine administration of Windows Server, Active Directory, and VMware vSphere environments.
- Carry out routine maintenance tasks such as applying patches, configuration changes, and system updates.
- Support server and storage hardware platforms, with preference for HPE solutions.
- Cloud & Microsoft Platforms
- Carry out cloud-based administration and troubleshooting across Microsoft Azure, Google Cloud Platform (GCP), and Microsoft 365.
- Support identity, access, and core infrastructure workloads within cloud and SaaS platforms.
- Project Work
- Complete technical project work across infrastructure technologies including server hardware, storage, Active Directory, VMware vSphere, Windows Server, Veeam, Microsoft Azure, GCP, and Microsoft 365.
- Take technical responsibility for small infrastructure projects as allocated by the line manager.
- Assist senior engineers with technical delivery on larger infrastructure projects involving changes to core systems and platforms.
Key Skills & Experience
Essential
- Experience with Windows Server administration, deployment, and troubleshooting.
- In-depth knowledge of Active Directory, including Group Policy.
- Good understanding of networking fundamentals, including DNS and DHCP.
- Experience administering and supporting VMware vSphere (7.0+).
- Strong knowledge around Entra ID and RBAC, PIM and Enterprise App/SSO functionalities.
- Experience supporting Microsoft 365 services.
- Experience supporting server and storage hardware, preferably HPE platforms.
- Strong analytical skills, enabling rapid and accurate responses to reactive technical issues.
Desirable
- Experience with AWS, GCP and Azure platforms.
- Understanding of Terraform and GitHub administration.
- Experience with CyberArk and/or Zscaler (ZIA, ZPA).
Personal Attributes
- Organised, punctual, and detail-oriented.
- Strong communicator able to engage both technical and non-technical audiences.
- Proactive and capable of working independently.
Technology Infrastructure Engineer in Bury St Edmunds employer: JD GROUP
Join our dynamic team in Bury, Greater Manchester, where we prioritise innovation and employee development. As a Technology Infrastructure Engineer, you'll benefit from a collaborative work culture that encourages continuous learning and growth, alongside competitive remuneration and comprehensive benefits. Our commitment to maintaining a supportive environment ensures that you can thrive while contributing to the stability and advancement of our IT infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Infrastructure Engineer in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend tech meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and achievements. This is a great way to demonstrate your expertise in Windows Server, Active Directory, and cloud technologies to potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to infrastructure and cloud services. Practice explaining your thought process when troubleshooting issues, as this will show your logical mindset and problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Technology Infrastructure Engineer in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technology Infrastructure Engineer role. Highlight your experience with Windows Server, Active Directory, and cloud platforms like Azure and GCP. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about technology and how your experience aligns with our needs. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've tackled technical issues or improved processes. We’re all about finding solutions, so let us know how you’ve made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at JD GROUP
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and VMware vSphere. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting you've done. The more specific examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to talk about how you've handled critical incidents in the past. Think of a few examples where you identified root causes and implemented long-term solutions. This will demonstrate your analytical skills and ability to drive issues through to resolution.
✨Familiarise Yourself with Cloud Platforms
Since the role involves cloud administration, make sure you're comfortable discussing Microsoft Azure, Google Cloud Platform, and Microsoft 365. Highlight any relevant projects or experiences you've had with these platforms to show your capability in cloud technologies.
✨Communicate Clearly and Confidently
As a Technology Infrastructure Engineer, you'll need to engage with both technical and non-technical audiences. Practice explaining complex concepts in simple terms. This will not only showcase your communication skills but also your ability to work collaboratively within a team.
