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- Tasks: Deliver exceptional customer service and drive sales in a fast-paced retail environment.
- Company: Join JD Group, a leading retailer with a focus on career development.
- Benefits: Enjoy 25% off products, exclusive discounts, and access to health and well-being services.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Positive attitude, strong communication skills, and flexibility for various shifts.
- Other info: Opportunities for personal growth, apprenticeships, and volunteering initiatives.
The predicted salary is between 950 - 1167 £ per month.
Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilising in-store devices, offering the full product range, and maximising opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organised according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximise sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organised and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPI’s:
- Contribute to achieving or exceeding the stores monthly sales target.
- Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience:
- A positive attitude towards a fast-paced, customer focused retail environment.
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.
- Confident interpersonal and communication skills who thrives in social situations through engagement with customers.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits: We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits:
- Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
- Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health).
- Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health).
- Health cash plans.
- Wide range of internal development courses to support personal and professional development throughout your career journey with the Group.
- Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only).
- Discounted Gym memberships at JD Gyms.
- Access to colleague networks, to share lived experiences and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation.
- Employer engagement forums to help influence positive change.
- Incremental Holiday Allowance.
Store Colleague in Borehamwood employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague in Borehamwood
✨Tip Number 1
Get to know the store inside out! Familiarise yourself with the layout, products, and promotions. This way, when you chat with customers, you can provide them with top-notch service and make their shopping experience unforgettable.
✨Tip Number 2
Practice your upselling skills! Think of creative ways to suggest add-on products that complement what customers are already buying. It’s all about making their experience better while boosting those sales targets!
✨Tip Number 3
Teamwork makes the dream work! Build strong relationships with your colleagues. When everyone is on the same page, it’s easier to hit those store targets and create a positive atmosphere for both staff and customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining the team. Plus, you’ll find all the latest opportunities right there!
We think you need these skills to ace Store Colleague in Borehamwood
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to contribute to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. Focus on your skills in sales, customer interaction, and teamwork, as these are key for us at JD Group.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with JD Group.
How to prepare for a job interview at JD GROUP
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Store Colleague. Familiarise yourself with customer service principles and sales techniques, as well as the importance of maintaining visual merchandising standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to thrive in a fast-paced retail environment and your commitment to delivering a great shopping experience.
✨Be Ready to Discuss Sales Strategies
Since driving sales is a key part of the job, be prepared to talk about how you would approach upselling and cross-selling products. Consider sharing specific strategies you've used before or ideas you have for maximising sales opportunities in-store. This shows that you're proactive and results-driven.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well with others and adapt to different situations. Retail can be unpredictable, so mentioning your flexibility in working various shifts and your willingness to support other departments will make you stand out as a team player who can contribute to achieving store targets.
