Store Colleague - Part Time in Birkenhead

Hourly Rate - £12.81

At GO Outdoors, our purpose is simple: to inspire and equip everyone for life outdoors. From hikers to cyclists, cold‑water dippers to weekend campers, we believe the outdoors should be for all – and we’re here to make it accessible with trusted kit and unbeatable value. We’re passionate, practical, and people‑focused. Our values – welcoming, responsible, authentic, and innovative – guide everything we do as we help the nation discover the joy of being out there. If you’re driven to empower every kind of adventurer and make the outdoors accessible to all, you’ll feel right at home with us.

Role Overview

As a Store Colleague, you’ll play an important role in delivering a great in‑store experience every day, helping customers feel welcome, supported, and ready for their next adventure. You’ll bring energy to the shop floor by greeting customers confidently, keeping displays well presented, replenishing stock, and maintaining high service and presentation standards.

Key Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the right products for their needs.
• Use in‑store systems to check stock, share product options, and support the full customer journey.
• Keep the shop floor clean, organised, and fully replenished – ensuring displays stay fresh and aligned with GO Outdoors standards.
• Support day‑to‑day store tasks, including till duties, restocking, and following all safety and store guidelines.

Skills & Experience Required

• A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and develop skills in a supportive store environment.
• Flexibility to work a variety of shifts, including weekends, evenings, and busy seasonal periods.

Desirable Attributes

• A genuine passion for the outdoors and GO Outdoors product range.
• Proactive attitude, with confidence in approaching customers and supporting sales opportunities.
• Strong attention to detail, ensuring the shop floor is always well presented and customer‑ready.
• Self‑motivated, with a desire to learn, improve, and progress within the business.

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues – regardless of background, identity, or lived experience – can thrive and contribute meaningfully.

What We Offer

• Incremental Holiday Allowance
• Staff discount on qualifying purchases across Group retail stores and online
• Exclusive colleague bike discount scheme
• Discounted gym membership
• Personal development opportunities to learn and develop at work
• Access to apprenticeships and accredited qualifications