At a Glance
- Tasks: Lead a team to smash sales targets and deliver top-notch customer service.
- Company: Join a dynamic retail brand focused on growth and exceptional service.
- Benefits: Enjoy competitive pay, career development opportunities, and a fun work environment.
- Why this job: Be part of a supportive culture that values your input and fosters personal growth.
- Qualifications: Experience in retail management and a passion for team development are essential.
- Other info: This role offers a chance to make a real impact in a thriving store.
The predicted salary is between 28800 - 42000 £ per year.
We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service.
Responsibilities:
- Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets.
- Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth.
- Creating a positive team culture through recruiting, training & continuously developing your staff.
- Building a motivated and high performing team, increasing chances of store success.
- Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially.
Role objectives and KPI’s:
- Support the store manager in ensuring the store achieves the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs.
- Drive store sales through effective merchandising, stock replenishment & team motivation.
- Monitor and drive all key performance indicators such as Sales, Conversion, Units and more.
- Support the Store Manager in optimising financial performance of the store by effectively managing costs, including audit compliance and wage cost.
- Foster a positive work environment by leading, mentoring, and developing store colleagues to enhance their performance and engagement.
Skills and Experience:
- Experience in implementing, tracking and refining store operational processes in order to achieve maximum efficiency & KPI results.
- Passion & confidence in leading and supporting your team through their own career development.
- An ability to interpret and react commercially to financial reports to support store sales growth.
Assistant Store Manager employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what we stand for will help you align your leadership style with our expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in driving sales and managing KPIs during the interview. Prepare specific examples of how you've successfully led teams to achieve targets in previous roles.
✨Tip Number 3
Demonstrate your ability to analyse financial reports by discussing how you've used data to make informed decisions in past positions. This will highlight your commercial awareness and decision-making skills.
✨Tip Number 4
Prepare to discuss your approach to team development. We value leaders who can mentor and motivate their teams, so think of ways you've successfully fostered a positive work environment in the past.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, leadership, and achieving sales targets. Use specific examples that demonstrate your ability to meet KPIs and enhance team performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and your commitment to customer satisfaction. Mention how your leadership style aligns with creating a positive team culture and driving sales growth.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention how you improved sales figures or enhanced customer satisfaction ratings in past positions.
Prepare for Potential Questions: Anticipate questions related to team management, sales strategies, and handling customer complaints. Prepare examples from your experience that showcase your problem-solving skills and ability to drive results.
How to prepare for a job interview at JD GROUP
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them to achieve sales targets and fostered a positive work environment.
✨Understand Sales Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail, such as sales conversion rates and stock management. Be ready to discuss how you've used data to make informed decisions that improved store performance.
✨Emphasise Customer Service Excellence
Customer satisfaction is crucial in retail. Prepare to share specific instances where you've gone above and beyond to ensure exceptional service, and how this positively impacted sales and customer loyalty.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role and how you would address them, particularly in terms of team dynamics and operational efficiency.