At a Glance
- Tasks: Support the Payroll Manager in processing payroll for 35,000 colleagues and improving team efficiency.
- Company: Join JD Sports, a dynamic and fast-paced fashion retailer with a focus on people and community.
- Benefits: Enjoy competitive perks like staff discounts, gym memberships, 33 days holiday, and ongoing training opportunities.
- Why this job: Be part of an exceptional team that values your growth and well-being while making a real impact.
- Qualifications: CIPP accredited or similar, with experience in high-volume payrolls and strong customer service skills.
- Other info: Opportunities for charity volunteering and a supportive workplace culture focused on diversity and inclusion.
The predicted salary is between 28800 - 43200 Β£ per year.
Assistant Payroll Manager up to 12 months FTC
Responsible to:
Payroll Manager
Department:
People Services
Location:
JD Sports Fashion PLC, Hollins Brook Way, Bury, BL9 8RR
Hours:
40 Hours Per Week, 5 days
The Role:
The payroll team supports our colleagues across the business by ensuring their pay is processed seamlessly. We aim to deliver a first-class service so our colleagues can keep doing what they do best!
The Assistant Payroll Manager will support the Payroll Manager in maximising the effectiveness of the payroll function and the people within it. You will be working with our team leaders supporting the payroll associates and executives in processing the payroll for our 35,000 colleagues, as well as working with management and the wider team on continuous process improvement, streamlining, and achieving our strategic objectives.
We are creating a team with a reputation for being exceptional, with our colleagues at the heart of everything we do. Your role will encompass overseeing the team and assisting them with their ongoing training and development, making sure payroll gets done the right way and right first time, ensuring our colleagues are receiving the right outcome to their queries, and implementing process improvements and streamlining to make what we do even better.
Key Duties/Responsibilities:
- Oversee the day-to-day activities within the Payroll team, ensuring the timely and accurate completion of 9 payrolls for 20,000 colleagues on a monthly basis.
- Empowering, inspiring, and motivating a team of 9 made up of payroll associates, executives, and team leaders.
- Responsible for reviewing, signing off, and owning the quality and accuracy of the allocated payrolls on behalf of the Group
- Responsible for creating and implementing training plans tailored to roles and individuals.
- Ensuring payroll system testing and upgrades are working as expected.
- Supporting the integration of new business acquisitions into the payroll function
- Improve the overall payroll process by innovating and seeking to find better and more efficient working practices
- Review and act upon all customer feedback, acting as a primary point of escalation for customers and making or executing recommendations for actions and improvements
- Responsible for managing third-party queries and reconciliations
Essential skills
- CIPP accredited or similar
- Proven experience of working with complex high-volume payrolls and strong end-to-end payroll knowledge
- Proven experience in high-quality customer service delivery
- Breadth and depth of knowledge in payroll compliance, rules and legislations such as Auto Enrolment, RTI, Apprenticeship levy and PAYE.
- Broad experience of meeting challenging deadlines and responding to urgent needs as they arise
- Broad experience of mentoring and supporting a team and helping them develop in their roles and careers
- A keen eye for detail and accuracy
- Proven ability to communicate clearly and with impact, explain and resolve complex pay and reward issues in a way that is easy to understand.
Desirable skills
- Some experience of working with DayForce
- Some experience processing ROI payrolls
What can we offer you?
JD is a large, fast-moving, exciting workplace. As part of the team, we will offer you full training with our in-house expertise on processing a variety of payrolls to deliver a first-class service. We take pride in what we do and who we do it with.
JD champions talent, and there are opportunities to hone and develop your skills and progress within your role and within the business. We offer study support and opportunities to undertake funded training that leaves you with recognised payroll qualifications. We also offer in-house training to support your development of skills in areas like leadership and public speaking.
As a business, JD puts people at the centre. Through the JD foundation, colleagues can take part in charity volunteering opportunities. The business supports your wellbeing through our departmental wellbeing champions, and health and wellbeing events and initiatives. Our employee forum also gives you a voice to tell us whatβs important to you and how we can support you.
Alongside that, we offer competitive benefits, including: staff discount at JD and all their fascias, discounted JD gym membership, 33 days holiday (inclusive of bank holidays), pension scheme, discretionary bonus scheme, free onsite secure parking, unlimited fruit, tea, and coffee, and an onsite subsidised canteen.
JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
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Assistant Payroll Manager employer: JD GROUP
Contact Detail:
JD GROUP Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Payroll Manager
β¨Tip Number 1
Familiarise yourself with payroll systems, especially DayForce if you have any experience. Understanding the software used by JD Sports will give you an edge and show your commitment to the role.
β¨Tip Number 2
Highlight your experience in managing high-volume payrolls during your conversations. Be ready to discuss specific challenges you've faced and how you overcame them, as this will demonstrate your capability to handle the demands of the position.
β¨Tip Number 3
Prepare to showcase your leadership skills. Think of examples where you've empowered or mentored team members, as JD values a collaborative and supportive work environment.
β¨Tip Number 4
Research JD Sports' culture and values, particularly their focus on employee wellbeing and development. Being able to align your personal values with theirs can make a strong impression during interviews.
We think you need these skills to ace Assistant Payroll Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in payroll management, especially with high-volume payrolls. Emphasise any CIPP accreditation or similar qualifications, and detail your experience with payroll compliance and customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for payroll management and how your skills align with the role. Mention specific examples of how you've improved payroll processes or supported team development in previous positions.
Highlight Key Skills: Focus on essential skills mentioned in the job description, such as attention to detail, communication abilities, and experience with payroll systems like DayForce. Use bullet points to make these stand out.
Showcase Continuous Improvement: Discuss any initiatives you've led or participated in that aimed at streamlining payroll processes or enhancing team performance. This will demonstrate your proactive approach and commitment to excellence in payroll management.
How to prepare for a job interview at JD GROUP
β¨Know Your Payroll Basics
Make sure you brush up on your payroll knowledge, especially around compliance and legislation like Auto Enrolment and PAYE. Being able to discuss these topics confidently will show that you understand the complexities of the role.
β¨Demonstrate Leadership Skills
As an Assistant Payroll Manager, you'll be overseeing a team. Be prepared to share examples of how you've empowered and motivated teams in the past. Highlight any mentoring experiences to showcase your ability to develop others.
β¨Showcase Problem-Solving Abilities
The role involves continuous process improvement. Think of specific instances where you've identified inefficiencies and implemented solutions. This will demonstrate your proactive approach to enhancing payroll processes.
β¨Prepare for Customer Service Scenarios
Since high-quality customer service is essential, be ready to discuss how you've handled complex queries or complaints in previous roles. Use examples that illustrate your communication skills and ability to resolve issues effectively.