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- Tasks: Lead digital projects, coordinating teams and ensuring timely delivery.
- Company: Join JD Gyms, one of the UK's fastest-growing fitness brands.
- Benefits: Enjoy staff discounts and personal development opportunities.
- Other info: Be part of a dynamic team driving digital transformation.
- Why this job: Make a real impact on member experience across 100+ gyms.
- Qualifications: Experience in managing complex digital projects and strong communication skills.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Department: Systems & Development
Reports to: Head of Systems & Development
Location: Wigan
Are you a delivery‑focused Digital Project Manager who thrives on bringing complex digital programmes to life? JD Gyms is looking for a Digital Project Manager to lead the delivery of three mission‑critical digital initiatives across our website, app, marketing automation, and customer insight platforms. This is a hands‑on role at the centre of our digital transformation, coordinating teams, vendors, and systems to ensure projects land on time, on budget, and with real impact.
This role sits within Systems & Development and reports into the Head of Systems & Development.
What you’ll do:
- Lead end‑to‑end delivery of the JD Gyms Website & App redevelopment, coordinating UX, development, data, content, and integrations.
- Own delivery of the Omni Channel Marketing Automation & CDP implementation, supporting personalisation, transactional messaging, and unified member data.
- Manage the rollout of Voice of Customer (VoC) across key customer touchpoints, from data capture through to dashboards and operational use.
- Build and maintain clear project plans, RAID logs, timelines, and critical paths across multiple concurrent workstreams.
- Coordinate internal teams across Marketing, Systems, BI, Data, Legal, and Operations to ensure aligned delivery.
- Manage and hold third‑party agencies and vendors accountable for scope, timelines, and quality.
- Support UAT planning, execution, and sign‑off across platforms and integrations.
- Ensure GDPR, information security, and data compliance requirements are met throughout delivery.
- Provide clear, structured reporting and updates to senior stakeholders, highlighting progress, risks, blockers, and financials.
- Ensure smooth handover from project delivery into BAU teams.
What you’ll bring:
- Proven experience delivering complex digital projects across web, app, CRM, CDP, or marketing automation platforms.
- Strong project management fundamentals with the ability to manage multiple vendors and stakeholders.
- Experience working across integrated systems, data flows, and digital customer journeys.
- Excellent communication skills, with confidence engaging senior stakeholders and cross‑functional teams.
- A practical, delivery‑focused mindset with strong attention to detail.
- Experience in fitness, retail, or membership‑based businesses is desirable but not essential.
Why JD Gyms?
You’ll be joining one of the UK’s fastest‑growing fitness brands at a pivotal moment in our digital journey. These projects directly impact member acquisition, retention, marketing efficiency, and customer experience across 100+ gyms nationwide.
If you enjoy owning delivery, cutting through complexity, and seeing your work make a tangible difference, we’d love to hear from you.
We know our colleagues work tirelessly to make JD Gyms the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Project Manager - FTC in Wigan employer: JD Group Plc
Contact Detail:
JD Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager - FTC in Wigan
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their digital initiatives and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your project management skills during interviews. Bring examples of past projects where you led teams and delivered results. Use metrics to demonstrate your impact – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the JD Gyms team.
We think you need these skills to ace Project Manager - FTC in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight your experience with digital projects, especially in web and app development. We want to see how you've led similar initiatives and what impact they had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. We love seeing enthusiasm for digital transformation and project delivery.
Showcase Your Communication Skills: Since you'll be coordinating with various teams and stakeholders, it's crucial to demonstrate your communication prowess. Use clear, concise language in your application to reflect how you engage with others effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining the JD Gyms team!
How to prepare for a job interview at JD Group Plc
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the digital projects you've worked on. Be ready to discuss specific challenges you faced, how you coordinated teams, and the impact of your work. This will show your delivery-focused mindset and your ability to manage complex initiatives.
✨Showcase Your Communication Skills
Since this role involves engaging with senior stakeholders and cross-functional teams, practice articulating your thoughts clearly. Prepare examples that highlight your communication style and how it helped in previous projects. This will demonstrate your confidence and ability to keep everyone aligned.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific project scenarios, such as managing timelines or dealing with vendor issues. Think through potential challenges related to the JD Gyms projects and prepare your responses. This will showcase your problem-solving skills and practical approach.
✨Understand GDPR and Compliance
Familiarise yourself with GDPR and data compliance requirements relevant to digital projects. Be prepared to discuss how you've ensured compliance in past roles. This knowledge is crucial for the position and will show that you take data security seriously.