At a Glance
- Tasks: Assist with daily operations and deliver exceptional customer experiences.
- Company: Join JD Finish Line, a vibrant brand focused on innovation and customer service.
- Benefits: Enjoy competitive pay, employee discounts, and opportunities for career growth.
- Why this job: Be part of a dynamic team in a fast-paced environment that values diversity and inclusion.
- Qualifications: Retail experience preferred; strong communication skills and a passion for customer service required.
- Other info: Flexible hours, including weekends and holidays; must be at least 18 years old.
JD Associate – South Hill Mall, Puyallup, WA
Join to apply for the JD Associate – South Hill Mall, Puyallup, WA role at JD Finish Line
JD Associate – South Hill Mall, Puyallup, WA
Join to apply for the JD Associate – South Hill Mall, Puyallup, WA role at JD Finish Line
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At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for talented associates to be a part of our team and drive excellence in every customer interaction.
Position Title: Associate
Job Summary: As an Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You’ll have the ability to shape the store’s success and contribute to our company’s growth.
Why Join Us?
- Competitive Pay & Benefits: Enjoy a comprehensive compensation package including retirement plans and employee discounts.
- Career Growth: We’re committed to your professional development and offer opportunities for career advancement within our growing company.
- Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
- DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.
Key Responsibilities:
- Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
- Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
- Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
- Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
- Additional duties and projects as required.
Qualifications:
- Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
- Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
- Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Positive attitude, reliability, and a strong work ethic.
- Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
- Tech-Savvy: Basic math skills and familiarity with POS systems.
Minimum Requirements:
- A set, weekly availability, including a mix of mornings, days, and nights, based on business needs.
- Availability to work on weekends and holidays as required.
- Consistent punctuality and regular attendance in line with the company’s policies.
- Clear spoken English to effectively communicate with customers.
- Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.
Physical Demands:
- Requires prolonged standing approximately four to 14 hours per day.
- Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
- May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
- Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.
- Must have good vision, including color differentiation.
- The work environment for this position is a moderately noisy retail setting.
The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by law, including for pregnancy and religious practices). Must be at least 18 years or older. (Individuals 16 years or older may be eligible for hire in the following locations: AL, AZ, AR, CO, FL, GA, ID, IN, KS, KY, MD, ME, MN, MO, NC, NV, NH, NM, OH, OK, RI, SC, TN, TX, VA, WI, WY).
Compensation:
Store Associate pay range: $16.66 – $16.66 per hour. This role will be eligible for the company 401K plan.
This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.
EEO Statement:
The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.
Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
Job function
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Job function
Other
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Industries
Retail
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JD Associate - South Hill Mall, Puyallup, WA employer: JD Finish Line
Contact Detail:
JD Finish Line Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land JD Associate - South Hill Mall, Puyallup, WA
✨Tip Number 1
Familiarise yourself with JD Finish Line's brand and values. Understanding their commitment to customer service and innovation will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the company. Whether it's through networking or during the application process, demonstrating a passion for creating exceptional shopping experiences can set you apart.
✨Tip Number 3
Be prepared to discuss your previous retail experience and how it relates to the role. Highlight specific examples where you successfully met sales targets or enhanced customer satisfaction, as this will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees of JD Finish Line if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Associate position.
We think you need these skills to ace JD Associate - South Hill Mall, Puyallup, WA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and customer service skills. Use keywords from the job description, such as 'customer experience' and 'sales targets', to demonstrate your fit for the JD Associate role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've created exceptional shopping experiences in the past, and express your enthusiasm for joining JD Finish Line.
Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability clearly in your application. This shows that you are willing to meet the company's needs, especially during weekends and holidays.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at JD Finish Line
✨Show Your Passion for Customer Service
As a JD Associate, your role revolves around creating exceptional customer experiences. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to customer service.
✨Familiarise Yourself with the Brand
Research JD Finish Line and understand their brand values, products, and customer base. Being knowledgeable about the company will not only impress your interviewers but also help you align your answers with their expectations.
✨Highlight Your Teamwork Skills
Collaboration is key in a retail environment. Be ready to discuss instances where you've successfully worked as part of a team to achieve goals. This shows that you can contribute positively to the store's dynamic.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing multiple tasks. Practising your responses to these scenarios can help you feel more confident during the interview.