JD.com is seeking an Installation Manager to lead UK-based installation operations for furniture, appliances and oversized items. You will coordinate capacity, manage external installation partners, and drive right-first-time execution while ensuring safety and customer satisfaction.
You will own the customer experience around scheduling, communication and issue resolution, collaborating with service, logistics and cross-functional teams to optimize CSAT, NPS and cost efficiency across scalable
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Senior Installations & Field Operations Manager in Watford employer: JD.COM
JD.com is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work culture. Located in Milton Keynes, you will have the opportunity to work alongside senior leadership in shaping impactful HR strategies for our expanding logistics operations, all while enjoying a supportive environment that values integrity and inclusion.
