Talent & Development Specialist

【About JD.com】

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue.

【Our International Business】

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

Learn more about us: https://corporate.jd.com/

【About the Role】

As JD’s Talent & Development Specialist, you’ll be the driving force behind creating seamless global onboarding experiences and impactful talent initiatives that align with our fast-paced, innovation-first culture. From orchestrating LMS rollouts to designing workshops that upskill our teams, you’ll ensure every employee, from warehouse ops to online retails teams start strong and grows smarter.

Collaborating with the Culture, Talent & Development team, and regional HRBP teams, you’ll turn data into actionable insights, refine programs for maximum engagement, and support peers to elevate our collective impact.

Key Responsibilities:

• Lead global initiatives, e.g., global onboarding, future talent programs or talent development initiatives, ensuring alignment with JD’s culture and operational needs.
• Coordinate talent development projects e.g., LMS rollouts, leadership workshops from planning to evaluation.
• Design and curate learning content e.g., e-modules, toolkits that reflect JD’s tech-driven culture and supply chain expertise.
• Analyze program effectiveness using data-driven insights to recommend improvements and ensure compliance with local labor laws/ethics.
• Collaborate with regional HR teams to adapt programs for cultural relevance and provide support and guidance on L&D best practices.

Core Skills & Behaviours:

• Strong organizational skills with proficiency in project management tools.
• Agile methodologies for iterative project delivery in JD’s fast-paced environment.
• Ability to balance high-level planning with hands-on execution.
• Exceptional attention to detail to ensure seamless execution of global initiatives.
• Proficiency in LMS platforms e.g., Workday and HRIS tools.
• Strong data analysis skills.

Qualifications & Experience:

• 3–5 years in talent development, L&D coordination, or HR project management.
• Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or equivalent practical experience.
• CIPD Level 3/5, Project Management Professional (PMP), or Association for Talent Development (ATD) certifications would be prefered.
• Proven track record in talent & development project coordination and delivery, preferably in retail/tech industry.

What We Offer:

• The exciting opportunity to shape culture, talent and development strategies and contribute to the growth of a new and dynamic e-commerce business.
• A diverse, inclusive work environment, where you can make a significant impact on JD.com's global presence.
• A competitive salary and benefits package, including health insurance, pension, and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.