JD Europe is seeking a hands-on leader to direct Trust & Safety Operations across the UK and EU marketplaces. You will oversee investigations, enforcement and governance, building scalable processes and decision frameworks.
Reporting to the Director of Regulation and Compliance, you will recruit, coach and develop the team, work with Product and Engineering on case-management workflows, and drive QA, risk insights and continuous improvement.
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Senior Trust & Safety Operations Leader (EU/UK) employer: JD.COM
JD.com is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work culture. Located in Milton Keynes, you will have the opportunity to work alongside senior leadership in shaping impactful HR strategies for our expanding logistics operations, all while enjoying a supportive environment that values integrity and inclusion.