At a Glance
- Tasks: Build relationships with government entities and shape policy for JD.com's expansion.
- Company: Join JD.com, a global leader in technology and supply chain innovation.
- Benefits: Competitive salary, great location, and a supportive culture focused on your growth.
- Other info: Diverse and inclusive workplace with opportunities for career advancement.
- Why this job: Make a real impact in a fast-paced environment while shaping the future of e-commerce.
- Qualifications: Experience in Public Policy or Government Relations, with knowledge of EU regulations.
The predicted salary is between 56700 - 69300 £ per year.
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
Reporting to the Director of Government Relations, you will help build our Government Affairs and policy capabilities from the ground up. The business launched across Europe in March 2026 and operates as a retailer, marketplace, China-sourced private label manufacturer, logistics operator, and OTC pharmacy. The regulatory agenda is growing as JD looks to expand its business, and this role will play a hands-on part in engaging European and Chinese regulators and distinguishing JD's business from other market entrants. This is a genuine opportunity to help shape it and grow with it.
What You'll Do
- Support the development of long-term European relationships with government entities, regulators, and industry organisations aligned with corporate strategy and regional needs across all six markets — including digital, competition and ecommerce practices, customs reform, product compliance, safety, trading standards, EPR and sustainability, AI and digital, and supply chain.
- Help manage JD's positioning on key issues and policies impacting its business, including for ecommerce retailers and marketplace providers, contributing to government-level recognition and brand image.
- Support government engagement for business expansion into new market lines and countries, including healthcare and private label.
- Build and maintain relationships with provincial, municipal, and district government bodies and regulatory agencies.
- Represent JD in policy consultations on new regulations, under senior guidance.
- Support the Compliance team on regulatory investigations, inspections, and enforcement issues.
- Support regulatory horizon scanning and analysis of business implications, helping develop actionable advisories and response frameworks.
- Contribute to cross-functional efforts to secure policy incentives, grants, and strategic endorsements.
- Liaise with the Public Relations sub-team to ensure external communications are consistent with regulatory positioning.
- Support engagement with JD Group's China headquarters and China-based government affairs/regulatory teams to ensure European messaging aligns with Group-level strategy.
- Provide input on government affairs and regulatory considerations for M&A activity across European markets, including due diligence support and stakeholder mapping.
About You
- Solid experience in Public Policy, Regulatory Affairs, or Government Relations, with some direct EU or UK regulatory engagement.
- Working knowledge of the EU digital regulatory landscape.
- Comfortable operating in a function that is still being built, with limited existing infrastructure.
- Experience in ecommerce, digital platforms, retail, or technology — in-house or advisory.
- Experience in or alongside Chinese-owned companies engaging with European regulators is a significant benefit.
- Multilingual and Mandarin language skills an advantage.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
Senior Government Relations Manager employer: JD.COM
JD.com is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work culture. Located in Milton Keynes, you will have the opportunity to work alongside senior leadership in shaping impactful HR strategies for our expanding logistics operations, all while enjoying a supportive environment that values integrity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Government Relations Manager
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like JD.COM, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like JD.COM and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Senior Government Relations Manager
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for JD.COM and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at JD.COM
✨Get to Know Public Sector Values
Before your interview with JD.COM, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for JD.COM.
