At a Glance
- Tasks: Lead the development of regulatory and compliance policies for retail businesses in the UK and EU.
- Company: Join JD Europe's International Compliance Department, a leader in e-commerce.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborate with cross-functional teams and influence senior stakeholders.
- Why this job: Shape impactful policies that drive compliance across diverse European markets.
- Qualifications: Experience in regulatory policy and strong understanding of European compliance frameworks.
The predicted salary is between 72000 - 88000 £ per year.
This is a newly created role within JD Europe's International Compliance Department. Reporting to the Director of Regulation and Compliance, you will lead the development and governance of regulatory and compliance policies across our retail businesses in the UK and EU. You will work across Compliance, Legal and the business to translate regulatory requirements and emerging risks into clear, practical policies, standards and decision frameworks that can be applied consistently across markets.
What you'll do
- Develop and maintain regulatory and compliance policies across our 1P retail and 3P marketplace businesses
- Translate legal and regulatory requirements into clear, practical policies, standards and decision frameworks
- Establish policy governance, including ownership, approvals, review cycles, version control and change management
- Lead policy development across areas including product compliance and safety, marketplace and seller compliance, consumer protection, content and advertising, IP, and other regulatory risks
- Work with subject-matter experts to ensure policies reflect regulatory requirements and operational realities
- Identify policy gaps arising from regulatory developments, incidents, operational experience and emerging risks
- Drive consistent policy application across countries, business models and functions
- Work with Product and Engineering to translate policies into platform rules, controls and workflows where required
- Maintain clear records of material policy decisions, approvals and changes
- Develop policy guidance and training for teams across the business
What we're looking for
- Significant experience in regulatory/compliance policy, policy governance or a related role within e-commerce, retail, technology or another regulated environment
- Experience developing and owning policies across multiple regulatory or compliance areas
- Strong understanding of European regulatory and compliance frameworks relevant to retail and online marketplaces
- Experience translating complex legal and regulatory requirements into clear, workable business policies
- Strong policy governance, change management and implementation experience
- Excellent judgment and ability to work across complex or novel regulatory issues
- Comfortable working with Legal, Compliance, Product, Engineering and operational teams and influencing senior stakeholders
- Experience within a large-scale online marketplace, e-commerce or retail business strongly preferred
- Strong written and spoken English; Mandarin or another European language would be an advantage
Why this role
JD Europe operates across both retail and marketplace models in multiple European markets. This role provides significant scope to shape the policy framework supporting the business — ensuring regulatory requirements are translated into clear, consistent and operationally effective policies as JD Europe scales.
Regulatory & Compliance Policy Manager - EU / UK employer: JD.COM
JD.com is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work culture. Located in Milton Keynes, you will have the opportunity to work alongside senior leadership in shaping impactful HR strategies for our expanding logistics operations, all while enjoying a supportive environment that values integrity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Regulatory & Compliance Policy Manager - EU / UK
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like JD.COM looking for candidates who are engaged and informed.
We think you need these skills to ace Regulatory & Compliance Policy Manager - EU / UK
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at JD.COM. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at JD.COM
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with JD.COM’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
