At a Glance
- Tasks: Enhance mobile app user journeys and manage product roadmaps for a global audience.
- Company: Join JD.com, a leading global e-commerce company with a people-first culture.
- Benefits: Competitive salary, health insurance, retirement plans, and performance bonuses.
- Other info: Dynamic environment with opportunities for growth and global collaboration.
- Why this job: Make a significant impact on a trusted tech ecosystem while working with diverse teams.
- Qualifications: 5+ years in product management with strong analytical and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Key Responsibilities
- Identify and enhance opportunities within the mobile apps user journey, including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews.
- Define customer lifecycle and segments, establish performance metrics, and create a structured approach to product performance.
- Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience.
- Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans that extend to our global markets.
- Empower Business Initiatives and facilitate decision making from both a user‑centric perspective and machine learning capability.
Minimum Qualifications
- Recent 5+ years of experience in product management (mobile apps and web apps) in creating / mapping customer user journey experience from end to end in the e-commerce industry for European countries.
- Bachelor’s degree in Computer Science, Business Administration, Product Management, Finance, Engineering, or a related field.
- Strong analytical and communication skills to effectively collaborate across various teams and leverage data for decision‑making.
- Bilingual level language proficiency in English and at least one of the following, Dutch, German or French.
Preferred Qualifications
- Proven track record of large user base apps (e.g. managing app products with over 1 million daily active users).
- Experience working across different regions and diverse cultures is advantageous.
Benefits
- A dynamic and challenging work environment in a leading global e-commerce company.
- The opportunity to work with a diverse international team and to make a significant impact on JD.com’s global presence.
- Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses.
JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive.
Product Manager employer: JD.COM
At JD.com, we pride ourselves on being a leading global e-commerce company that fosters a dynamic and inclusive work culture. As a Product Manager, you'll enjoy a competitive salary, comprehensive benefits, and the opportunity to collaborate with a diverse international team, all while making a significant impact on our global presence. With a strong focus on employee growth and innovation, JD.com provides the perfect environment for you to shape the future of technology and supply chain ecosystems.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re genuinely interested in JD.com and how you can contribute to our mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Product Manager. We want to hear how you can enhance the user journey.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Show Your Passion for Product Management:When you're writing your application, let your enthusiasm for product management shine through! Share specific examples of how you've enhanced user journeys in previous roles, especially in mobile and web apps. We love seeing candidates who are genuinely excited about making products better.
Tailor Your Application:Make sure to customise your application to fit the role at JD.com. Highlight your experience in the e-commerce industry and any relevant projects that align with our mission. We appreciate when applicants take the time to connect their skills with what we’re looking for!
Be Data-Driven:Since we value data analytics, include metrics and results from your past work. Whether it’s user growth or engagement rates, showing how you’ve used data to drive decisions will definitely catch our eye. We want to see how you can leverage insights to optimise user experiences!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team at JD.com. We can’t wait to hear from you!
How to prepare for a job interview at JD.COM
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand JD.com's mobile apps and their user journey. Familiarise yourself with their features, customer acquisition strategies, and how they leverage data analytics. This will help you speak confidently about how you can enhance the user experience.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples of how you've used data to drive product decisions in your previous roles. JD.com values strong analytical skills, so be ready to explain how you define performance metrics and optimise user journeys based on insights.
✨Emphasise Cross-Functional Collaboration
Highlight your experience working with diverse teams. JD.com operates in a fast-paced environment, so share examples of how you've successfully collaborated with different departments to implement product strategies that meet user needs and business goals.
✨Cultural Awareness is Key
Given JD.com's global reach, it's important to demonstrate your understanding of different cultures and markets. Be prepared to discuss any international experience you have and how it has shaped your approach to product management, especially in the e-commerce sector.