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- Tasks: Support strategic projects and cross-functional initiatives in a fast-paced environment.
- Company: Join JD.com, a leading tech and e-commerce innovator transforming traditional business models.
- Benefits: Enjoy a dynamic work culture with opportunities for growth and collaboration across teams.
- Why this job: Be part of a company renowned for supply chain excellence and innovative digital solutions.
- Qualifications: Bachelor's degree and 3 years' experience in project management or operations required.
- Other info: Fluency in English is essential; Mandarin is a bonus. Diverse and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
JD.com (NASDAQ: JD; HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions.
We are looking for a proactive and detail-oriented PMO Assistant to support company-level strategic projects and cross-functional initiatives. This role involves working closely with stakeholders across product, engineering, marketing, and operations teams to ensure project alignment, timely delivery, and continuous improvement. You’ll play a key role in building scalable project processes and supporting cross-border collaboration in a fast-paced, high-growth environment.
Key Responsibilities- Project Coordination & Lifecycle Support: Support end-to-end project execution, including timeline tracking, milestone updates, resource planning, and status reporting. Assist in creating and maintaining project documentation, dashboards, and standardised templates. Facilitate the adoption of PMO best practices across business units.
- Cross-Team Communication & Support: Coordinate with teams across functions and time zones to ensure aligned execution and efficient information flow. Help manage task assignments, follow-ups, and progress tracking in systems like JIRA or Monday.com.
- Risk & Performance Monitoring: Track project risks, identify blockers, and escalate key issues when necessary. Assist in data analysis for project KPIs (e.g., delivery timeliness, rework rate) and contribute to retrospectives.
- Operational Efficiency: Support PMO in identifying process improvement opportunities using project data. Help implement tools, templates, and workflows that improve project delivery outcomes.
- Bachelor's degree in Project Management, Business Administration, Computer Science, or related fields.
- At least 3 years of experience supporting project management or operations, preferably in e-commerce, tech, or retail.
- Familiarity with project management tools (e.g., JIRA, Trello, MS Project) and reporting platforms (e.g., Excel, Power BI).
- Strong communication skills and experience working across multiple departments.
- Highly organised, detail-oriented, and comfortable working in fast-paced environments.
- Fluent in English; Mandarin proficiency is a plus but not required.
JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
PMO Assistant employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PMO Assistant
✨Tip Number 1
Familiarise yourself with project management tools like JIRA and Monday.com, as these are essential for the PMO Assistant role. Consider taking online courses or tutorials to enhance your skills in these platforms, which will demonstrate your proactive approach to potential employers.
✨Tip Number 2
Network with professionals in the e-commerce and tech sectors, especially those who work in project management. Attend industry events or join relevant online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at JD.com.
✨Tip Number 3
Showcase your organisational skills by creating a portfolio of past projects where you supported project management or operations. Highlight specific examples of how you contributed to project success, such as improving timelines or enhancing communication across teams.
✨Tip Number 4
Stay updated on the latest trends in supply chain innovation and digital solutions within the e-commerce space. This knowledge will not only prepare you for interviews but also help you engage meaningfully with stakeholders during the application process.
We think you need these skills to ace PMO Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management and operations. Emphasise your familiarity with tools like JIRA or Trello, and showcase any specific achievements that demonstrate your ability to support cross-functional teams.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of JD.com's mission and values. Mention how your skills align with the role of PMO Assistant and provide examples of how you've successfully managed projects or improved processes in previous positions.
Highlight Communication Skills: Since the role involves coordinating with various teams, emphasise your strong communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated across departments or managed stakeholder expectations in past roles.
Showcase Problem-Solving Abilities: In your application, include instances where you've identified risks or blockers in projects and how you addressed them. This will demonstrate your proactive approach and ability to contribute to operational efficiency, which is crucial for the PMO Assistant role.
How to prepare for a job interview at JD.COM
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a PMO Assistant. Familiarise yourself with project coordination, cross-team communication, and risk monitoring. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in project management or operations. Highlight specific examples where you've successfully supported projects, particularly in fast-paced environments like e-commerce or tech. Use metrics to illustrate your impact.
✨Familiarise with Tools
Since familiarity with tools like JIRA, Trello, or Excel is important, be ready to discuss how you've used these platforms in past roles. If you have any experience with data analysis or reporting, make sure to mention that as well.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's project management processes and how they measure success. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
