At a Glance
- Tasks: Drive process improvements and optimise delivery operations through data analysis and collaboration.
- Company: Join JD.com, a global leader in technology and supply chain solutions.
- Benefits: Competitive salary, supportive culture, global projects, and growth opportunities.
- Other info: Diverse and inclusive workplace with a commitment to employee growth.
- Why this job: Make a real impact in logistics while working with innovative teams.
- Qualifications: 5+ years in logistics, strong problem-solving skills, and experience in process optimisation.
The predicted salary is between 40500 - 49500 £ per year.
Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
What You'll Do
- Driving cost optimization, efficiency improvements, and process streamlining through data analysis
- Optimization and standardization of in-station processes such as receiving, sortation, route planning and loading
- Creation of SOPs, workflows and work instructions
- Definition and scoping of system requirements and cooperation with tech teams for system functionalities and design
- Creation of reports measuring performance and quality
- Creation of training material and train the trainer sessions
- Lead root cause analysis (using Lean, 5S or similar tools) to resolve performance gaps in relevant In Station KPIs
- Collaborate with stations' teams to capture challenges and promote process changes
- Drive a culture of continuous improvement by training frontline leaders on lean principles
- Create and implement routines and mechanisms to drive improvement in the delivery stations
About You
- Bachelor's degree or higher; 5+ years of experience in the logistics and delivery/distribution industry
- Preferably retail/e-commerce background
- Experience in process optimization, creation of SOPs
- Six Sigma experience is a plus
- Fluent English, which can be used as a working language; German or French proficiency preferred
- Excellent communication and coordination skills, as well as the ability to implement systems
- Strong problem-solving skills, strong analytical skills
- Advanced Excel
- Improvement experience driven by BPMN tools
- The preferred base locations are Oberhausen, Munich, and Berlin; however, applications for other cities in Germany are also welcome
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
Process Improvement Manager-Last Mile Delivery in Northampton employer: JD.COM
JD.COM is an exceptional employer that prioritises professional growth and inclusivity within its overseas e-commerce team. With a focus on innovation in algorithm architecture, employees benefit from competitive salaries, a supportive work culture, and opportunities to engage in cutting-edge projects that enhance their skills in real-time data processing and microservices.
StudySmarter Expert Advice🤫
We think this is how you could land Process Improvement Manager-Last Mile Delivery in Northampton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like JD.COM and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at JD.COM!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like JD.COM keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Process Improvement Manager-Last Mile Delivery in Northampton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to JD.COM:This is your chance to really connect with the team at JD.COM. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at JD.COM
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with JD.COM.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show JD.COM that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at JD.COM. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
