TRANSPORT MANAGER / OPERATIONS DIRECTOR in Milton Keynes

Capacity Planning & Strategy B2B Capacity Planning – Design and oversee the overall capacity framework for the European B2B business, including building a robust carrier pool, optimizing capacity mix, and maintaining strategic reserve resources to support business growth. Carrier Sourcing – Identify, evaluate, and onboard high-quality B2B carriers; develop a diversified supplier ecosystem to secure stable and flexible capacity supply. Dynamic Dispatching – Allocate and adjust capacity resources in real time based on order demand, ensuring on‑time performance and consistently high delivery quality. Carrier Performance & Relationship Management Performance Evaluation – Establish and enforce a comprehensive carrier scorecard (covering transit time, damage rate, successful delivery rate, etc.) to drive continuous improvement in service quality and reliability. Relationship Stewardship – Cultivate long‑term partnerships with key B2B carriers through regular performance reviews and strategic business dialogues, expanding both the depth and breadth of collaboration. Efficiency & Savings – Drive cost reduction initiatives through lane optimization, load factor improvement, capacity structure refinement, and other data‑driven measures. Data Analytics & Process Excellence Performance Monitoring – Track and analyze key operational metrics (load factor, on‑time rate, cost per unit, etc.); produce actionable reports and lead improvement projects based on insights. Bachelor's degree and above Language: Fluent in Chinese and English Proficient in the overall operation and compliance risk control of cross-border B2B transportation, able to accurately meet B-end needs, coordinate internal and external resources, achieve cost reduction and efficiency improvement through data optimization, and efficiently solve various operational problems in European logistics