Cross-Border Logistics Manager – Delivery & Cost What You'll Do Pickup & Transport Tracking: Track cross-border cargo from pickup through linehaul (sea/air/rail/road); coordinate with forwarders and carriers for on-time dispatch, handle exceptions (delays, rolled containers, port detention). Arrival & Timeline Tracking: Monitor warehouse arrival, customs and inbound milestones; record transit-time data accurately; track on-time performance and identify bottlenecks. Cost Verification & Entry: Verify and enter logistics costs (freight, customs, warehousing, surcharges) into the system; conduct cost reconciliation and variance analysis. Carrier & Supplier Management: Manage cross-border carriers, forwarders and customs brokers; assess performance and cost competitiveness, drive negotiation and service improvement. KPI Reporting & Analysis: Produce fulfillment and cost KPI reports (on-time rate, delivery rate, unit cost, exception rate); build dashboards and support operational decisions. About You Industry Experience: 5+ years Role Experience: 3+ years Education: Bachelor's degree or above Language: Fluent in both Chinese and English Professional Skills: Proven ability in cross-border full-chain fulfillment management and cost accounting; familiar with business processes and cost structures across international linehaul, customs, overseas warehousing and last-mile delivery; prior experience in logistics cost reduction, efficiency improvement or carrier management projects preferred; strong data analysis, supplier negotiation and cross-functional collaboration skills.
Manager - Logistics in Milton Keynes employer: JD.COM
JD.com is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work culture. Located in Milton Keynes, you will have the opportunity to work alongside senior leadership in shaping impactful HR strategies for our expanding logistics operations, all while enjoying a supportive environment that values integrity and inclusion.
