JD.COM in Milton Keynes seeks a Program Owner to lead a core European program strengthening After Sales and Reverse Logistics, directly improving customer experience. You will refine strategies, define standards, and partner with warehouses and 3PLs to optimize returns and SLAs across Europe.
Responsibilities include monitoring KPIs, coordinating with Leadership Team and Country Teams, and driving cross-functional collaboration to deliver measurable improvements and faster execution.
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Europe Last Mile & After-Sales Program Lead in Milton Keynes employer: JD.COM
JD.com is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work culture. Located in Milton Keynes, you will have the opportunity to work alongside senior leadership in shaping impactful HR strategies for our expanding logistics operations, all while enjoying a supportive environment that values integrity and inclusion.
