Delivery Service Provider Manager in Milton Keynes
Delivery Service Provider Manager

Delivery Service Provider Manager in Milton Keynes

Milton Keynes Full-Time 50000 - 60000 £ / year (est.) No home office possible
JD.COM

At a Glance

  • Tasks: Manage delivery service providers and ensure smooth operations in a fast-paced environment.
  • Company: Join JD Logistics, a leader in tech-driven supply chain solutions.
  • Benefits: Competitive salary, great locations, and a supportive culture focused on growth.
  • Other info: Diverse and inclusive workplace with excellent career development opportunities.
  • Why this job: Shape the future of logistics with innovative technology and meaningful challenges.
  • Qualifications: Bachelor's degree and five years in last mile delivery management required.

The predicted salary is between 50000 - 60000 £ per year.

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience.

Our Global Reach: JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement.

What We Offer: Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team: You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

As a Delivery Service Provider (DSP) Manager, you will be responsible for:

  • Service Provider Management: Responsible for the management of DSP service providers, KPI assessment, and relationship maintenance including identification and onboarding of suitable partners.
  • Capacity communication and coordination: Establish a close communication mechanism to coordinate capacity resources to match business needs, and ensure smooth delivery operations.
  • Exception Handling: Lead the handling of various exceptions in DSP partnerships, develop solutions, and close the loop to minimize business impact.
  • Compliance Management: Ensure that partnerships meet European compliance requirements and regularly review service provider qualifications and operating standards.

Qualifications:

  • Bachelor's degree or above; approximately five years of experience in last mile delivery partnership management, with a deep understanding of partnership models and operational logic.
  • Strong English speaking skills, which can be used as a working language; local language skills required.
  • Excellent cross-departmental communication, adaptability, and problem-solving skills, with familiarity with European DSP compliance requirements.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.

Delivery Service Provider Manager in Milton Keynes employer: JD.COM

At JINGDONG Logistics, we pride ourselves on being a forward-thinking employer that champions innovation and employee growth. Our supportive, people-first culture fosters collaboration and empowers you to tackle meaningful challenges in the dynamic logistics sector, all while enjoying competitive salaries and excellent locations. Join us to be part of a diverse team that values your contributions and offers ample opportunities for professional development.
JD.COM

Contact Detail:

JD.COM Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Delivery Service Provider Manager in Milton Keynes

✨Tip Number 1

Network like a pro! Reach out to people in the logistics industry, especially those who work at JD Logistics. A friendly chat can open doors and give you insights that might just land you an interview.

✨Tip Number 2

Prepare for the interview by researching JD Logistics thoroughly. Understand their services, values, and recent developments. This will help you tailor your answers and show that you're genuinely interested in being part of the team.

✨Tip Number 3

Practice your communication skills! As a DSP Manager, you'll need to convey ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch and responses.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining JD Logistics and ready to take on the challenges ahead.

We think you need these skills to ace Delivery Service Provider Manager in Milton Keynes

Service Provider Management
KPI Assessment
Relationship Management
Capacity Communication
Exception Handling
Compliance Management
Partnership Model Understanding
Operational Logic
Cross-Departmental Communication
Adaptability
Problem-Solving Skills
English Proficiency
Local Language Skills
Familiarity with European DSP Compliance Requirements

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Delivery Service Provider Manager role. Highlight your experience in last mile delivery partnership management and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background aligns with our mission at JD Logistics. Keep it engaging and personal – we love to see your personality come through!

Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've handled exceptions or challenges in previous roles. We’re looking for someone who can think on their feet and develop effective solutions, so let us know how you’ve done this before!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company culture. We can’t wait to hear from you!

How to prepare for a job interview at JD.COM

✨Know Your Logistics Inside Out

Before the interview, dive deep into JINGDONG Logistics' operations and their unique selling points. Understand their supply chain solutions, especially in last-mile delivery, as this will show your genuine interest and help you answer questions more effectively.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills and adaptability. Think of examples from your past experience where you've successfully managed partnerships or handled exceptions, and be ready to discuss them in detail.

✨Showcase Your Communication Skills

As a DSP Manager, strong communication is key. Practice articulating your thoughts clearly and confidently, especially in English and any local languages required. This will demonstrate your ability to coordinate with various stakeholders effectively.

✨Understand Compliance Requirements

Familiarise yourself with European compliance standards relevant to logistics and delivery services. Being able to discuss these requirements during your interview will highlight your expertise and readiness for the role.

Delivery Service Provider Manager in Milton Keynes
JD.COM
Location: Milton Keynes

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