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For Companies At a Glance
- Tasks: Plan and implement maintenance services for European civilian robots, building systems from scratch.
- Company: Join JD.com, a leading tech and service provider with a global reach.
- Benefits: Competitive salary, career growth, and the chance to work with cutting-edge technology.
- Why this job: Make a real impact in robotics and enhance customer experiences across Europe.
- Qualifications: Experience in maintenance engineering and strong problem-solving skills required.
- Other info: Dynamic work environment with opportunities for international collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Responsible for the overall planning and implementation of after‑sales and maintenance services for European civilian robots (including the UK, France, Germany, the Netherlands, and other European countries), building an overseas after‑sales and maintenance operation system from scratch.
- Plan, design, and advance the construction of overseas maintenance centres, including compliant layout design, equipment configuration plans, as well as the formulation and implementation of procurement lists for maintenance tools, testing equipment, and spare parts.
- Define and launch a complete range of service products, including repair, warranty services, after‑sales debugging, on‑site installation, remote technical support, and product upgrades/refurbishments.
- Develop, standardise, and continuously optimise maintenance SOPs, covering key aspects such as fault diagnosis, disassembly, testing, calibration, safety checks, and quality acceptance.
- Build and maintain a fault‑diagnosis tree and troubleshooting guide based on the mechanical and electronic principles of robots, and iteratively update it with actual maintenance data.
- Establish and manage the spare‑parts strategy system, including BOM definition, safety‑stock setting, replenishment rules, and reverse logistics management of faulty parts.
- Coordinate with internal cross‑departmental teams (logistics, legal/compliance, customer service, product, finance, etc.) and external partners (OEM manufacturers, third‑party logistics, service providers, etc.) to ensure smooth and efficient after‑sales and maintenance operations.
维修工程师Maintenance Engineer in Luton employer: JD.COM
Contact Detail:
JD.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 维修工程师Maintenance Engineer in Luton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their maintenance processes and be ready to discuss how your skills can contribute to building their overseas after-sales operation system.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of how you've tackled maintenance challenges in the past. This will demonstrate your ability to develop and optimise maintenance SOPs effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at JD.com.
We think you need these skills to ace 维修工程师Maintenance Engineer in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Engineer role. Highlight relevant experience and skills that match the job description, especially in after-sales and maintenance services for robotics.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of your past work that align with our responsibilities, like building maintenance systems or coordinating with cross-departmental teams.
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to develop and optimise maintenance SOPs. We want to see how you approach fault diagnosis and troubleshooting, so don’t hold back on sharing your thought process!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at JD.COM
✨Know Your Robots
Make sure you brush up on your knowledge of European civilian robots, especially their mechanical and electronic principles. Understanding how these machines work will help you discuss fault diagnosis and troubleshooting during the interview.
✨Plan for Maintenance Strategies
Be prepared to talk about your experience with maintenance operations. Think about how you would approach building an overseas after-sales system from scratch and be ready to share specific examples of how you've optimised maintenance SOPs in the past.
✨Cross-Departmental Coordination
Since this role involves working with various teams, think of examples where you've successfully collaborated with different departments. Highlight your communication skills and how you ensure smooth operations across logistics, customer service, and other areas.
✨Showcase Your Problem-Solving Skills
Prepare to discuss real-life scenarios where you've had to troubleshoot issues or develop a fault-diagnosis tree. Use specific examples to demonstrate your analytical thinking and how you can apply it to improve after-sales services.
